Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 4013 Mb
Graphics Card: Intel(R) HD Graphics Family, 1814 Mb
Hard Drives: C: Total - 476837 MB, Free - 411200 MB;
Motherboard: Gigabyte Technology Co., Ltd., H61M-USB3-B3 REV 2.0
Antivirus: Trend Micro Titanium Maximum Security, Updated: Yes, On-Demand Scanner: Enabled
I'm not positive this is a Windows 7 problem but it's the category that seems to fit: When attempting to open a link (online help) from Trend Security, instead of going to a web-page, a read only Word document opens. I had the same problem a few days ago when attempting to follow a link to a web -page from my email (Incredimail), but was able to resolve the problem by uninstalling and reinstalling Incredimail. The Word document is a 'dead end', as any attempt to access information within the document results in an error message 'This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator'. Anyone have any idea as to what the problem might be?? Update ............I now find when attempting to open an application from my desk-top, once again a Word doc opens.
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 4013 Mb
Graphics Card: Intel(R) HD Graphics Family, 1814 Mb
Hard Drives: C: Total - 476837 MB, Free - 411200 MB;
Motherboard: Gigabyte Technology Co., Ltd., H61M-USB3-B3 REV 2.0
Antivirus: Trend Micro Titanium Maximum Security, Updated: Yes, On-Demand Scanner: Enabled
I'm not positive this is a Windows 7 problem but it's the category that seems to fit: When attempting to open a link (online help) from Trend Security, instead of going to a web-page, a read only Word document opens. I had the same problem a few days ago when attempting to follow a link to a web -page from my email (Incredimail), but was able to resolve the problem by uninstalling and reinstalling Incredimail. The Word document is a 'dead end', as any attempt to access information within the document results in an error message 'This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator'. Anyone have any idea as to what the problem might be?? Update ............I now find when attempting to open an application from my desk-top, once again a Word doc opens.