Hi,
I have spent the past few days trying to delete what I thought was an AVG homepage/toolbar from my system. No matter how many times I disable it and eliminate it as my homepage, it comes back.Since this thing hijacked my browser, every webpage I visit has bogus links leading to advertising. In my search for a solution, I discovered that it really doesn't have anything to to with AVG, but apparently is masquerading as them. It's managed to remain undetected by my anti-virus and anti-spy and malware programs. I should say upfront, that I'm not particularly tech savvy, so bear with me. :mad: I would really appreciate it if you guys can help me get rid of this horrible program. Oh, I should add that I've tried uninstalling the program and even though supposedly it's no longer there, IE still defaults to it. Also, today I tried restoring my system to an earlier date, so right now, it does show as a program that can be uninstalled.
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Pentium(R) Dual-Core CPU E5500 @ 2.80GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 6109 Mb
Graphics Card: Intel(R) G45/G43 Express Chipset, 7 Mb
Hard Drives: C: Total - 939767 MB, Free - 655653 MB; G: Total - 305168 MB, Free - 262246 MB;
Motherboard: Gateway, WG43M
Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated and Enabled
DDS (Ver_2012-10-19.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 10.7.2
Run by Terry at 20:05:03 on 2012-10-21
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.6109.3134 [GMT -7:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Program Files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\SysWOW64\svchost.exe -k Akamai
C:\Program Files (x86)\BlueStacks\HD-LogRotatorService.exe
C:\Program Files (x86)\CyberLink\PowerDVD11\Kernel\DMP\CLHNServiceForPowerDVD.exe
C:\Program Files (x86)\CyberLink\PowerDVD11\Common\MediaServer\CLMSMonitorService.exe
C:\Program Files (x86)\CyberLink\PowerDVD11\Common\MediaServer\CLMSServer.exe
C:\Program Files\Easy-Hide-IP\rdr\EasyRedirect.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\FreeFileViewer\FFVCheckForUpdates.exe
C:\Program Files (x86)\Gateway\Registration\GregHSRW.exe
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Windows\system32\mfevtps.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\13.2.0\ToolbarUpdater.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\The Weather Channel FW\Desktop\DesktopWeather.exe
C:\Program Files (x86)\Internet Download Manager\IDMan.exe
C:\Users\Terry\AppData\Local\Akamai\netsession_win.exe
C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
C:\Program Files (x86)\AOL OnePoint\IDVault.exe
C:\Program Files (x86)\Common Files\aol\1285107697\ee\aolsoftware.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files (x86)\Windows iLivid Toolbar\Datamngr\datamngrUI.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files (x86)\McAfee Security Scan\3.0.207\SSScheduler.exe
C:\Users\Terry\AppData\Local\Akamai\netsession_win.exe
C:\Users\Terry\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Internet Download Manager\IEMonitor.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\HP\HP Software Update\HPWUCli.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\TweetDeck\TweetDeck.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\Terry\Downloads\Programs\HijackThis.exe
C:\Program Files\McAfee\VirusScan\mcods.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Common Files\AVG Secure Search\ScriptHelperInstaller\13.2.0\ScriptHelper.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxps://isearch.avg.com/?cid={1EEADFFC-FAEC-4DC3-BB44-6522C2D5B84B}&mid=6a5aa9b425c147d086e6d14acce4e9e6-1f8c3cacd4a46d68ff0029b345ebc3cc54dcc931&lang=en&ds=gm011&pr=sa&d=2012-10-17 14:30:23&v=13.2.0.1&sap=hp
uWindow Title = Windows Internet Explorer provided by AOL
uSearch Bar = hxxp://feed.snap.do/?publisher=SnapdoIMonetizer&dpid=SnapdoIMonetizer&co=US&userid=5bbd0e3c-80fa-4d7a-b418-8e18e18bf2f8&searchtype=ds&q={searchTerms}
uSearch Page = hxxp://feed.snap.do/?publisher=SnapdoIMonetizer&dpid=SnapdoIMonetizer&co=US&userid=5bbd0e3c-80fa-4d7a-b418-8e18e18bf2f8&searchtype=ds&q={searchTerms}
uDefault_Page_URL = hxxp://www.aol.com/?ncid=customie9
uDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=sx2801&r=173608109107p0498v175k4601s224
mDefault_Page_URL = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=sx2801&r=173608109107p0498v175k4601s224
uSearchAssistant = hxxp://feed.snap.do/?publisher=SnapdoIMonetizer&dpid=SnapdoIMonetizer&co=US&userid=5bbd0e3c-80fa-4d7a-b418-8e18e18bf2f8&searchtype=ds&q={searchTerms}
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
mURLSearchHooks: AOL Toolbar Search Class: {f0e98552-8e47-4c6c-9b3a-11ab0549f94d} - C:\Program Files (x86)\AOL Toolbar\aoltb.dll
mURLSearchHooks: uTorrentControl2 Toolbar: {687578b9-7132-4a7a-80e4-30ee31099e03} - C:\Program Files (x86)\uTorrentControl2\prxtbuTor.dll
BHO: IDM integration (IDMIEHlprObj Class): {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files (x86)\Internet Download Manager\IDMIECC.dll
BHO: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Vid-Saver: {11111111-1111-1111-1111-110011341191} - C:\Program Files (x86)\Vid-Saver\Vid-Saver.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Babylon toolbar helper: {2EECD738-5844-4a99-B4B6-146BF802613B} - C:\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.4.35.10\bh\BabylonToolbar.dll
BHO: AOL Toolbar Loader: {3ef64538-8b54-4573-b48f-4d34b0238ab2} - C:\Program Files (x86)\AOL Toolbar\aoltb.dll
BHO: uTorrentControl2 Toolbar: {687578b9-7132-4a7a-80e4-30ee31099e03} - C:\Program Files (x86)\uTorrentControl2\prxtbuTor.dll
BHO: Window Shopper: {74F475FA-6C75-43BD-AAB9-ECDA6184F600} - C:\Program Files (x86)\Superfish\Window Shopper\SuperfishIEAddon.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20120621140137.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} -
BHO: Searchqu Toolbar: {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\Program Files (x86)\Windows iLivid Toolbar\ToolBar\searchqudtx.dll
BHO: UrlHelper Class: {A40DC6C5-79D0-4ca8-A185-8FF989AF1115} - C:\Program Files (x86)\Windows iLivid Toolbar\Datamngr\IEBHO.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: AOL OnePoint: {B84CDBE7-1B46-494B-A188-01D4C52DEB61} - C:\ProgramData\White Sky, Inc\ID Vault\IEBHO1.12.907.2\NativeBHO.dll
BHO: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: Yontoo Layers: {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files (x86)\Yontoo Layers Client\YontooIEClient.dll
BHO: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
TB: AOL Toolbar: {BA00B7B1-0351-477A-B948-23E3EE5A73D4} - C:\Program Files (x86)\AOL Toolbar\aoltb.dll
TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
TB: Searchqu Toolbar: {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\Program Files (x86)\Windows iLivid Toolbar\ToolBar\searchqudtx.dll
TB: AOL Toolbar: {ba00b7b1-0351-477a-b948-23e3ee5a73d4} - C:\Program Files (x86)\AOL Toolbar\aoltb.dll
TB: uTorrentControl2 Toolbar: {687578b9-7132-4a7a-80e4-30ee31099e03} - C:\Program Files (x86)\uTorrentControl2\prxtbuTor.dll
TB: <No Name>: {ae07101b-46d4-4a98-af68-0333ea26e113} - LocalServer32 - <no file>
TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [DW6] "C:\Program Files (x86)\The Weather Channel FW\Desktop\DesktopWeather.exe"
uRun: [IDMan] C:\Program Files (x86)\Internet Download Manager\IDMan.exe /onboot
uRun: [Akamai NetSession Interface] C:\Users\Terry\AppData\Local\Akamai\netsession_win.exe
uRun: [DW7] "C:\Program Files (x86)\The Weather Channel\The Weather Channel App\TWCApp.exe"
uRun: [Easy-Hide-IP] C:\Program Files\Easy-Hide-IP\easy-hide-ip.exe
uRun: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
mRun: [HostManager] C:\Program Files (x86)\Common Files\AOL\1285107697\ee\AOLSoftware.exe
mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun: [DATAMNGR] C:\PROGRA~2\WI3C8A~1\Datamngr\DATAMN~1.EXE
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [StartNowToolbarHelper] "C:\Program Files (x86)\StartNow Toolbar\ToolbarHelper.exe"
mRun: [ROC_roc_ssl_v12] "C:\Program Files (x86)\AVG Secure Search\ROC_roc_ssl_v12.exe" / /PROMPT /CMPID=roc_ssl_v12
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [PATHPILOT] C:\Program Files (x86)\Aktiv MP3 Recorder\Aktiv MP3 Recorder.lnk
mRun: [Wondershare Helper Compact.exe] C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe
mRun: [BrowserPlugInHelper] C:\Program Files (x86)\Wondershare\Video Converter Pro\BrowserPlugInHelper.exe
mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
mRun: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
StartupFolder: C:\Users\Terry\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\D ropbox.lnk - C:\Users\Terry\AppData\Roaming\Dropbox\bin\Dropbox.exe
StartupFolder: C:\Users\Terry\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Z INIOA~1.LNK - C:\Program Files (x86)\Zinio Alert Messenger\Zinio Alert Messenger.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\AOLONE~1.LNK - C:\Program Files (x86)\AOL OnePoint\IDVault.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\3.0.207\SSScheduler.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
IE: Add to Google Photos Screensa&ver - C:\Windows\System32\GPhotos.scr/200
IE: Download all links with IDM - C:\Program Files (x86)\Internet Download Manager\IEGetAll.htm
IE: Download with IDM - C:\Program Files (x86)\Internet Download Manager\IEExt.htm
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {3B54DEAB-C6D4-48a8-8C32-A70558643400} - C:\Program Files (x86)\FinalVideoDownloader\fvdRunner.html
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {A69A551A-1AAE-4B67-8C2E-52F8B8A19504} - {A69A551A-1AAE-4B67-8C2E-52F8B8A19504} - C:\Program Files (x86)\Superfish\Window Shopper\SuperfishIEAddon.dll
IE: {C461FBFE-C0DE-4757-89DD-A5A833B9AC1F} - C:\Program Files (x86)\Crawler\Radio\CRadio.exe
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
LSP: C:\Windows\System32\EasyRedirect.dll
Trusted Zone: twitter.com
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} - hxxp://trial.trymicrosoftoffice.com/trialoaa/buymsoffice_assets/framework/microsoft/wrc32.ocx
DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {D71F9A27-723E-4B8B-B428-B725E47CBA3E} - hxxp://imikimi.com/download/imikimi_plugin_0.5.1.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{EFFF6009-DCDE-4DC2-9789-AFC20BEE3BC9} : DHCPNameServer = 75.75.75.75 75.75.76.76
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\MSC\McSnIePl.dll
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\13.2.0\ViProtocol.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg pku2u livessp
x64-mStart Page = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=sx2801&r=173608109107p0498v175k4601s224
x64-mDefault_Page_URL = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=sx2801&r=173608109107p0498v175k4601s224
x64-BHO: IDM integration (IDMIEHlprObj Class): {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files (x86)\Internet Download Manager\IDMIECC64.dll
x64-BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\McAfee\SystemCore\ScriptSn.20120621140137.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: UrlHelper Class: {A40DC6C5-79D0-4ca8-A185-8FF989AF1115} - C:\Program Files (x86)\Windows iLivid Toolbar\Datamngr\x64\IEBHO.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: Hotspot Shield Class: {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} -
x64-TB: <No Name>: {ae07101b-46d4-4a98-af68-0333ea26e113} - LocalServer32 - <no file>
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\McAfee\MSC\McSnIePl64.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Terry\AppData\Roaming\Mozilla\Firefox\Profiles\ihssikjn.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.aol.com/search/search?q={searchTerms}&s_it=customfirefoxright&s_qt=sb&tb_uuid=201210141948 25702&tb_oid=14-10-2012&tb_mrud=14-10-2012
FF - prefs.js: browser.search.selectedEngine - AVG Secure Search
FF - prefs.js: browser.startup.homepage - hxxps://isearch.avg.com/?cid=%GUID%&mid=%MID%&lang=%LANG%&ds=%DISTSOURCE%&pr=%PROFILE%&d=%INSTALLDA TE%&v=%TBVERSION%&sap=hp
FF - prefs.js: keyword.URL - hxxps://isearch.avg.com/search?cid={1EEADFFC-FAEC-4DC3-BB44-6522C2D5B84B}&mid=6a5aa9b425c147d086e6d14acce4e9e6-1f8c3cacd4a46d68ff0029b345ebc3cc54dcc931&lang=en&ds=gm011&pr=sa&d=2012-10-17 14:30:23&v=13.2.0.1&sap=ku&q=
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\progra~2\mcafee\msc\npMcSnFFPl.dll
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnu.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnupdater2.dll
FF - plugin: C:\Program Files (x86)\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Program Files\Tracker Software\PDF Viewer\Win32\npPDFXCviewNPPlugin.dll
FF - plugin: C:\ProgramData\Best Buy pc app\npBestBuyPcAppDetector.dll
FF - plugin: C:\Users\Terry\AppData\Roaming\Mozilla\Firefox\Profiles\ihssikjn.default\ex tensions\{32b29df0-2237-4370-9a29-37cebb730e9b}\plugins\np-mswmp.dll
FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw_1167637.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_4_402_287.dll
FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
FF - ExtSQL: 2012-09-08 10:36; mozilla_cc@internetdownloadmanager.com; C:\Users\Terry\AppData\Roaming\IDM\idmmzcc5
FF - ExtSQL: 2012-09-24 10:51; {32b29df0-2237-4370-9a29-37cebb730e9b}; C:\Users\Terry\AppData\Roaming\Mozilla\Firefox\Profiles\ihssikjn.default\ex tensions\{32b29df0-2237-4370-9a29-37cebb730e9b}
FF - ExtSQL: 2012-10-05 13:41; smartwebprinting@hp.com; C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
FF - ExtSQL: 2012-10-14 12:48; {7affbfae-c4e2-4915-8c0f-00fa3ec610a1}; C:\Users\Terry\AppData\Roaming\Mozilla\Firefox\Profiles\ihssikjn.default\ex tensions\{7affbfae-c4e2-4915-8c0f-00fa3ec610a1}
FF - ExtSQL: 2012-10-14 16:32; {D9A7CBEC-DE1A-444f-A092-844461596C4D}; C:\Users\Terry\AppData\Roaming\Mozilla\Firefox\Profiles\ihssikjn.default\ex tensions\{D9A7CBEC-DE1A-444f-A092-844461596C4D}
FF - ExtSQL: !HIDDEN! 2012-10-05 13:41; smartwebprinting@hp.com; C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\System32\drivers\mfehidk.sys [2010-5-31 647208]
R0 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\System32\drivers\mfewfpk.sys [2011-1-22 289664]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2011-9-1 55856]
R1 avgtp;avgtp;C:\Windows\System32\drivers\avgtpx64.sys [2012-10-17 30568]
R1 mfenlfk;McAfee NDIS Light Filter;C:\Windows\System32\drivers\mfenlfk.sys [2011-1-22 75936]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE [2011-8-11 140672]
R2 {329F96B6-DF1E-4328-BFDA-39EA953C1312};Power Control [2011/09/23 16:00:52];C:\Program Files (x86)\CyberLink\PowerDVD11\Common\NavFilter\000.fcl [2011-5-16 148976]
R2 AdobeActiveFileMonitor9.0;Adobe Active File Monitor V9;C:\Program Files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe [2010-9-30 169408]
R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-7-27 63960]
R2 Akamai;Akamai NetSession Interface;C:\Windows\System32\svchost.exe -k Akamai [2009-7-13 27136]
R2 BstHdDrv;BlueStacks Hypervisor;C:\Program Files (x86)\BlueStacks\HD-Hypervisor-amd64.sys [2012-7-23 72856]
R2 BstHdLogRotatorSvc;BlueStacks Log Rotator Service;C:\Program Files (x86)\BlueStacks\HD-LogRotatorService.exe [2012-7-23 383128]
R2 CLHNServiceForPowerDVD;CLHNServiceForPowerDVD;C:\Program Files (x86)\CyberLink\PowerDVD11\Kernel\DMP\CLHNServiceForPowerDVD.exe [2011-9-23 83240]
R2 CyberLink PowerDVD 11.0 Monitor Service;CyberLink PowerDVD 11.0 Monitor Service;C:\Program Files (x86)\CyberLink\PowerDVD11\Common\MediaServer\CLMSMonitorService.exe [2011-9-23 70952]
R2 CyberLink PowerDVD 11.0 Service;CyberLink PowerDVD 11.0 Service;C:\Program Files (x86)\CyberLink\PowerDVD11\Common\MediaServer\CLMSServer.exe [2011-9-23 312616]
R2 EasyRedirect;EasyRedirect;C:\Program Files\Easy-Hide-IP\rdr\EasyRedirect.exe [2012-7-23 3542856]
R2 Greg_Service;GRegService;C:\Program Files (x86)\Gateway\Registration\GregHSRW.exe [2009-8-28 1150496]
R2 IDMWFP;IDMWFP;C:\Windows\System32\drivers\idmwfp.sys [2012-10-10 160992]
R2 McMPFSvc;McAfee Personal Firewall Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2012-4-4 249936]
R2 McNaiAnn;McAfee VirusScan Announcer;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2012-4-4 249936]
R2 McProxy;McAfee Proxy Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2012-4-4 249936]
R2 McShield;McAfee McShield;C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe [2011-1-22 199272]
R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe [2011-1-22 210584]
R2 mfevtp;McAfee Validation Trust Protection Service;C:\Windows\System32\mfevtps.exe [2011-1-22 162192]
R2 ntk_PowerDVD;ntk_PowerDVD;C:\Program Files (x86)\CyberLink\PowerDVD11\Kernel\DMP\ntk_PowerDVD_64.sys [2011-9-23 75248]
R2 Updater Service;Updater Service;C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe [2010-4-8 243232]
R2 vToolbarUpdater13.2.0;vToolbarUpdater13.2.0;C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\13.2.0\ToolbarUpdater.exe [2012-10-17 711112]
R3 appliandMP;appliandMP;C:\Windows\System32\drivers\appliand.sys [2012-9-30 33888]
R3 cfwids;McAfee Inc. cfwids;C:\Windows\System32\drivers\cfwids.sys [2011-1-22 65264]
R3 e1yexpress;Intel(R) Gigabit Network Connections Driver;C:\Windows\System32\drivers\e1y60x64.sys [2009-6-10 281088]
R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI;C:\Windows\System32\drivers\IntcHdmi.sys [2010-4-8 138752]
R3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\System32\drivers\mfeavfk.sys [2011-1-22 229528]
R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\System32\drivers\mfefirek.sys [2011-1-22 487296]
R3 mferkdet;McAfee Inc. mferkdet;C:\Windows\System32\drivers\mferkdet.sys [2011-1-22 100912]
R3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
R3 WsAudioDevice_383S(1);WsAudioDevice_383S(1);C:\Windows\System32\drivers\WsA udioDevice_383S(1).sys [2012-10-2 29288]
S2 BstHdAndroidSvc;BlueStacks Android Service;C:\Program Files (x86)\BlueStacks\HD-Service.exe [2012-7-23 395416]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-10-14 116648]
S2 IDVaultSvc;AOL OnePoint Service;C:\Program Files (x86)\AOL OnePoint\IDVaultSvc.exe [2012-9-14 61784]
S2 Updater Service for StartNow Toolbar;Updater Service for StartNow Toolbar;C:\Program Files (x86)\StartNow Toolbar\ToolbarUpdaterService.exe --> C:\Program Files (x86)\StartNow Toolbar\ToolbarUpdaterService.exe [?]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-9-21 250808]
S3 appliand;Applian Network Service;C:\Windows\System32\drivers\appliand.sys [2012-9-30 33888]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-10-14 116648]
S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\3.0.207\McCHSvc.exe [2011-6-17 237008]
S3 MozillaMaintenance;Mozilla Maintenance Service;C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-10-14 115168]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-6-1 59392]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-8-30 1255736]
.
=============== Created Last 30 ================
.
2012-10-22 00:35:35 -------- d-----w- C:\ProgramData\STOPzilla!
2012-10-22 00:35:35 -------- d-----w- C:\Program Files (x86)\STOPzilla!
2012-10-21 23:54:54 -------- d-----w- C:\Users\Terry\AppData\Roaming\DriverCure
2012-10-21 23:54:53 -------- d-----w- C:\Users\Terry\AppData\Roaming\SpeedyPC Software
2012-10-21 23:54:45 -------- d-----w- C:\Program Files (x86)\Common Files\SpeedyPC Software
2012-10-21 23:54:41 -------- d-----w- C:\ProgramData\SpeedyPC Software
2012-10-21 23:54:41 -------- d-----w- C:\Program Files (x86)\SpeedyPC Software
2012-10-21 20:16:20 -------- d-----w- C:\ProgramData\AVG2013
2012-10-21 20:10:45 -------- d-----w- C:\Users\Terry\AppData\Local\Avg2013
2012-10-21 00:10:44 -------- d-----w- C:\Program Files (x86)\VS Revo Group
2012-10-20 23:16:46 -------- d-----w- C:\Users\Terry\AppData\Roaming\TuneUp Software
2012-10-20 23:14:38 -------- d-----w- C:\Program Files (x86)\AVG
2012-10-20 23:12:41 -------- d-----w- C:\Users\Terry\AppData\Local\MFAData
2012-10-20 22:47:27 -------- d-----w- C:\ProgramData\MFAData
2012-10-20 16:31:06 -------- d-----w- C:\Program Files\Perfect Uninstaller
2012-10-17 21:30:26 -------- d-----w- C:\ProgramData\AVG Secure Search
2012-10-17 21:30:23 30568 ----a-w- C:\Windows\System32\drivers\avgtpx64.sys
2012-10-17 21:30:22 -------- d-----w- C:\Program Files (x86)\Common Files\AVG Secure Search
2012-10-17 21:30:20 -------- d-----w- C:\Program Files (x86)\AVG Secure Search
2012-10-17 21:29:56 -------- d-----w- C:\Program Files (x86)\GRETECH
2012-10-16 15:11:11 -------- d-----w- C:\Users\Terry\AppData\Roaming\uTorrent
2012-10-14 19:46:16 -------- d-----w- C:\Users\Terry\AppData\Roaming\FinalVideoDownloader
2012-10-13 04:01:01 -------- d-----w- C:\Users\Terry\AppData\Local\{DC84B566-B8D7-4FDA-A2EB-94D3A13F434E}
2012-10-10 21:38:07 -------- d-----w- C:\Users\Terry\Citrix
2012-10-10 09:36:33 160992 ----a-w- C:\Windows\System32\drivers\idmwfp.sys
2012-10-10 08:49:00 1659760 ----a-w- C:\Windows\System32\drivers\ntfs.sys
2012-10-10 08:47:54 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2012-10-10 08:47:54 2048 ----a-w- C:\Windows\System32\tzres.dll
2012-10-10 08:47:30 715776 ----a-w- C:\Windows\System32\kerberos.dll
2012-10-10 08:47:30 542208 ----a-w- C:\Windows\SysWow64\kerberos.dll
2012-10-10 08:47:24 1464320 ----a-w- C:\Windows\System32\crypt32.dll
2012-10-10 08:47:24 1159680 ----a-w- C:\Windows\SysWow64\crypt32.dll
2012-10-10 08:47:23 184320 ----a-w- C:\Windows\System32\cryptsvc.dll
2012-10-10 08:47:23 140288 ----a-w- C:\Windows\SysWow64\cryptsvc.dll
2012-10-10 08:47:23 140288 ----a-w- C:\Windows\System32\cryptnet.dll
2012-10-10 08:47:22 103936 ----a-w- C:\Windows\SysWow64\cryptnet.dll
2012-10-07 22:03:29 -------- d-----w- C:\Users\Terry\AppData\Local\{A592FC42-2548-418D-8148-0F01F35E30FD}
2012-10-05 21:14:09 -------- d-----w- C:\Users\Terry\AppData\Roaming\GetRightToGo
2012-10-05 20:45:34 -------- d-----w- C:\ProgramData\WEBREG
2012-10-05 20:41:34 -------- d-----w- C:\Program Files (x86)\Yahoo!
2012-10-05 20:39:18 -------- d-----w- C:\Windows\SysWow64\spool
2012-10-05 20:38:29 -------- d-----w- C:\Program Files (x86)\Common Files\Hewlett-Packard
2012-10-05 20:38:18 -------- d-----w- C:\Program Files (x86)\Common Files\HP
2012-10-05 20:35:44 -------- d-----w- C:\Program Files\HP
2012-10-05 20:34:15 642360 ----a-w- C:\Windows\System32\hpzids40.dll
2012-10-04 19:09:57 -------- d-----w- C:\Users\Terry\AppData\Local\{BCAC4329-894D-4B05-9B5E-8669AB95696E}
2012-10-04 18:36:13 -------- d-----w- C:\Users\Terry\AppData\Roaming\Wondershare Video Converter Pro
2012-10-04 18:35:43 -------- d-----w- C:\Program Files\Common Files\Wondershare
2012-10-04 18:35:15 -------- d-----w- C:\ProgramData\Wondershare Video Converter Pro
2012-10-02 18:41:08 -------- d-----w- C:\Users\Terry\AppData\Local\Wondershare
2012-10-02 18:41:07 -------- d-----w- C:\Program Files (x86)\Common Files\Wondershare
2012-10-02 18:41:04 -------- d-----w- C:\Users\Terry\AppData\Roaming\Wondershare
2012-10-02 18:40:35 29288 ----a-w- C:\Windows\System32\drivers\WsAudioDevice_383S(1).sys
2012-10-02 18:40:30 -------- d-----w- C:\Program Files (x86)\Wondershare
2012-10-02 18:16:37 -------- d-----w- C:\Program Files (x86)\Nexus Radio
2012-10-02 03:59:15 -------- d-----w- C:\Users\Terry\AppData\Local\{E72FF8A0-FB3D-4A67-BC74-FC27D852BD68}
2012-10-01 03:52:23 33888 ----a-w- C:\Windows\System32\drivers\appliand.sys
2012-10-01 00:17:25 -------- d-----w- C:\Windows\Applian Director
2012-10-01 00:17:25 -------- d-----w- C:\Program Files (x86)\Applian Director
2012-10-01 00:16:06 -------- d-----w- C:\Windows\Replay Video Capture 6
2012-10-01 00:16:06 -------- d-----w- C:\Program Files (x86)\Replay Video Capture 6
2012-09-30 05:23:30 -------- d-----w- C:\Users\Terry\AppData\Local\{1C208E3E-0069-4284-902C-9091C7F89939}
2012-09-28 15:30:57 -------- d-----w- C:\Users\Terry\AppData\Local\Jaksta_Technologies_Pty_L
2012-09-28 15:18:21 -------- d-----w- C:\Program Files (x86)\Applian Technologies
2012-09-28 15:17:35 -------- d-----w- C:\Users\Terry\AppData\Roaming\Replay Media Catcher 4
2012-09-28 15:17:35 -------- d-----w- C:\ProgramData\Applian
2012-09-25 18:32:22 -------- d-----w- C:\Users\Terry\AppData\Local\{5758D7A1-F90B-419F-B283-BDE854D3F072}
2012-09-25 17:11:09 245760 ----a-w- C:\Windows\System32\OxpsConverter.exe
2012-09-25 02:18:22 -------- d-----w- C:\Users\Terry\AppData\Local\{6F0C4EB6-319E-4DEC-9CBB-FE10B2687CD6}
2012-09-24 17:50:50 344064 ----a-w- C:\Windows\SysWow64\msvcr70.dll
2012-09-23 22:45:23 -------- d-----w- C:\ProgramData\Blueberry
2012-09-23 22:43:13 -------- d-----w- C:\Users\Terry\AppData\Roaming\Blueberry
2012-09-23 22:42:41 5632 ----a-w- C:\Windows\System32\bbchlp.dll
2012-09-23 22:42:41 4608 ----a-w- C:\Windows\System32\drivers\bbcap.sys
2012-09-23 22:42:41 37376 ----a-w- C:\Windows\System32\bbcap.dll
2012-09-23 22:42:34 -------- d-----w- C:\Users\Terry\AppData\Roaming\LogSys
2012-09-23 22:42:33 -------- d-----w- C:\ProgramData\LogSys
2012-09-23 22:31:45 -------- d-----w- C:\Users\Terry\AppData\Local\Screencast-O-Matic
.
==================== Find3M ====================
.
2012-10-09 11:24:09 73656 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-10-09 11:24:09 696760 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-10-09 11:24:04 10220472 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe
2012-09-13 21:06:56 42248 ----a-w- C:\Windows\System32\drivers\hssdrv6.sys
2012-09-13 19:26:44 38632 ----a-w- C:\Windows\System32\drivers\taphss.sys
2012-09-09 04:06:52 95208 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2012-09-09 04:06:47 821736 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll
2012-09-09 04:06:47 746984 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2012-08-30 18:03:45 5559664 ----a-w- C:\Windows\System32\ntoskrnl.exe
2012-08-30 17:12:02 3968880 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2012-08-30 17:12:02 3914096 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2012-08-24 18:05:07 220160 ----a-w- C:\Windows\System32\wintrust.dll
2012-08-24 16:57:48 172544 ----a-w- C:\Windows\SysWow64\wintrust.dll
2012-08-24 10:31:32 2312704 ----a-w- C:\Windows\System32\jscript9.dll
2012-08-24 10:21:18 1392128 ----a-w- C:\Windows\System32\wininet.dll
2012-08-24 10:20:11 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2012-08-24 10:14:45 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2012-08-24 10:13:29 599040 ----a-w- C:\Windows\System32\vbscript.dll
2012-08-24 10:09:42 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2012-08-24 06:59:17 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll
2012-08-24 06:51:27 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-08-24 06:51:02 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2012-08-24 06:47:26 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2012-08-24 06:47:12 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll
2012-08-24 06:43:58 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2012-08-22 18:12:50 1913200 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2012-08-22 18:12:40 950128 ----a-w- C:\Windows\System32\drivers\ndis.sys
2012-08-22 18:12:40 376688 ----a-w- C:\Windows\System32\drivers\netio.sys
2012-08-22 18:12:33 288624 ----a-w- C:\Windows\System32\drivers\FWPKCLNT.SYS
2012-08-20 18:48:44 362496 ----a-w- C:\Windows\System32\wow64win.dll
2012-08-20 18:48:44 243200 ----a-w- C:\Windows\System32\wow64.dll
2012-08-20 18:48:44 13312 ----a-w- C:\Windows\System32\wow64cpu.dll
2012-08-20 18:48:43 215040 ----a-w- C:\Windows\System32\winsrv.dll
2012-08-20 18:48:37 16384 ----a-w- C:\Windows\System32\ntvdm64.dll
2012-08-20 18:48:35 424448 ----a-w- C:\Windows\System32\KernelBase.dll
2012-08-20 18:46:22 338432 ----a-w- C:\Windows\System32\conhost.exe
2012-08-20 17:40:21 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2012-08-20 17:38:44 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2012-08-20 17:38:26 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2012-08-20 17:37:19 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2012-08-20 17:37:18 274944 ----a-w- C:\Windows\SysWow64\KernelBase.dll
2012-08-20 15:38:21 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2012-08-20 15:38:20 2048 ----a-w- C:\Windows\SysWow64\user.exe
2012-08-20 15:33:28 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2012-08-20 15:33:28 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2012-08-20 15:33:28 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2012-08-20 15:33:28 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
2012-08-02 17:58:52 574464 ----a-w- C:\Windows\System32\d3d10level9.dll
2012-08-02 16:57:20 490496 ----a-w- C:\Windows\SysWow64\d3d10level9.dll
2012-04-02 00:56:00 22259528 ----a-w- C:\Program Files (x86)\vlc-2.0.1-win32.exe
2011-09-02 00:40:59 1228384 ----a-w- C:\Program Files (x86)\PremiereElements_9_LS15.exe
.
============= FINISH: 20:05:38.54 ===============
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-10-19.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 8/29/2010 10:32:47 AM
System Uptime: 10/21/2012 6:15:12 PM (2 hours ago)
.
Motherboard: Gateway | | WG43M
Processor: Pentium(R) Dual-Core CPU E5500 @ 2.80GHz | CPU 1 | 2803/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 918 GiB total, 640.286 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is FIXED (FAT32) - 298 GiB total, 256.1 GiB free.
H: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e96f-e325-11ce-bfc1-08002be10318}
Description: Microsoft PS/2 Mouse
Device ID: ACPI\PNP0F03\4&24B7B7D9&0
Manufacturer: Microsoft
Name: Microsoft PS/2 Mouse
PNP Device ID: ACPI\PNP0F03\4&24B7B7D9&0
Service: i8042prt
.
==== System Restore Points ===================
.
RP234: 10/17/2012 11:49:44 PM - Scheduled Checkpoint
RP235: 10/20/2012 7:09:25 AM - Installed Java 7 Update 9
RP236: 10/20/2012 10:30:57 AM - Windows Modules Installer
RP237: 10/20/2012 10:41:56 AM - Windows Modules Installer
RP238: 10/20/2012 10:44:12 AM - Windows Modules Installer
RP239: 10/20/2012 4:14:13 PM - Installed AVG 2013
RP240: 10/20/2012 4:14:48 PM - Installed AVG 2013
RP241: 10/20/2012 4:24:11 PM - Removed AVG 2013
RP242: 10/20/2012 5:17:56 PM - Removed AVG 2013
RP243: 10/20/2012 5:23:32 PM - Removed AVG 2013
RP244: 10/21/2012 3:00:17 AM - Windows Update
RP245: 10/21/2012 1:14:24 PM - Installed AVG 2013
RP246: 10/21/2012 1:15:27 PM - Installed AVG 2013
RP247: 10/21/2012 1:17:01 PM - Removed AVG 2013
RP248: 10/21/2012 5:34:55 PM - Installed STOPzilla. Available with Windows Installer
version 1.2 and later.
RP249: 10/21/2012 5:53:49 PM - StopZILLA! Restore Point.
RP250: 10/21/2012 5:59:30 PM - Restore Operation
.
==== Installed Programs ======================
.
µTorrent
3100_3200_3300_Help
3100_3200_3300trb
3200
64 Bit HP CIO Components Installer
7-Zip 9.22beta
Acrobat.com
Adobe AIR
Adobe Community Help
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Photoshop Elements 9
Adobe Photoshop.com Inspiration Browser
Adobe Premiere Elements 9
Adobe Reader X (10.1.4)
Adobe Shockwave Player 11.6
Advertising Center
AIO_CDB_ProductContext
AIO_CDB_Software
AIO_Scan
Akamai NetSession Interface
Akamai NetSession Interface Service
AOL OnePoint
AOL Toolbar
AOL Uninstaller (Choose which Products to Remove)
Apple Application Support
Apple Software Update
Applian Director
Ask Toolbar
AVG Security Toolbar
Babylon toolbar on IE
Best Buy pc app
BlueStacks
BufferChm
CollageIt 1.8.9
Compatibility Pack for the 2007 Office system
Copy
Crawler Radio & MP3 Player
CyberLink PowerDVD 11
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Destinations
DeviceDiscovery
DocProc
Download Updater (AOL LLC)
Dropbox
Easy-Hide-IP 4.1.7.0
EasyDownloads - fastest downloads in two clicks!
Elements 9 Organizer
Elements STI Installer
EZ Fonts
Fax
File Type Assistant
Final Video Downloader 2011
FoxTab Media Player
Free File Viewer 2011
Free Video to JPG Converter version 2.1.2.920
Gateway InfoCentre
Gateway Photo Frame 4.2.3.10
Gateway Recovery Management
Gateway Registration
Gateway ScreenSaver
Gateway Updater
GOM Player
Google Chrome
Google Talk (remove only)
Google Update Helper
GPBaseService2
Hotkey Utility
HP Customer Participation Program 13.0
HP Imaging Device Functions 13.0
HP Photosmart Essential 3.5
HP Photosmart Officejet and Deskjet All-In-One Driver Software 13.0 Rel. B
HP Smart Web Printing 4.51
HP Solution Center 13.0
HP Update
HPPhotoGadget
HPPhotoSmartDiscLabelContent1
HPPhotosmartEssential
HPProductAssistant
HPSSupply
Identity Card
iLivid
ImagXpress
Imikimi Plugin
InstaCodecs
InstallIQ Updater
Intel(R) Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
Internet Download Manager
Internet TV for Windows Media Center
IrfanView (remove only)
Java 7 Update 7
Java Auto Updater
Java(TM) 6 Update 30
JavaFX 2.1.1
JDownloader
Junk Mail filter update
K-Lite Codec Pack 7.8.0 (Full)
Malwarebytes Anti-Malware version 1.62.0.1300
MarketResearch
McAfee Security Scan Plus
McAfee SecurityCenter
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Student 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
Microsoft XML Parser
Microsoft_VC80_CRT_x86
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Microsoft_VC90_CRT_x86
Mozilla Firefox 16.0.1 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nero 9 Essentials
Nero ControlCenter
Nero DiscSpeed
Nero DiscSpeed Help
Nero DriveSpeed
Nero DriveSpeed Help
Nero Express Help
Nero InfoTool
Nero InfoTool Help
Nero Installer
Nero Online Upgrade
Nero StartSmart
Nero StartSmart Help
Nero StartSmart OEM
NeroExpress
neroxml
Network64
OCR Software by I.R.I.S. 13.0
Pando
PC Optimizer Pro
PDF-Viewer
Picasa 3
QuickTime
Ralink RT2860 Wireless LAN Card
RAR File Open Knife - Free Opener
Realtek High Definition Audio Driver
Replay Media Catcher 4 (4.4.4)
Replay Video Capture 6
Scan
Screencast-O-Matic
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft Excel 2010 (KB2597166) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553260) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589322) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition
Security Update for Microsoft SharePoint Workspace 2010 (KB2566445)
Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2553488) 32-Bit Edition
Shape Collage
Shop for HP Supplies
SmartSound Quicktracks for Premiere Elements 9.0
SmartWebPrinting
SolutionCenter
StartNow Toolbar
Status
SUPERAntiSpyware
swMSM
The Weather Channel App
The Weather Channel Desktop 6
Toolbox
TrayApp
TweetDeck
Ulead GIF Animator 5 TBYB
Uninstall AOL Emergency Connect Utility 1.0
UnloadSupport
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553272) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598289) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
uTorrentControl2 Toolbar
VC80CRTRedist - 8.0.50727.6195
Vid-Saver
Viewpoint Media Player
VLC media player 2.0.2
WebReg
Welcome Center
Window Shopper
Windows iLivid Toolbar
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Media Center Add-in for Flash
Windows Media Player Firefox Plugin
Wondershare Streaming Audio Recorder(Build 2.0.3.3)
Yahoo! Toolbar
Yontoo Layers Client 1.10.01
.
==== Event Viewer Messages From Past Week ========
.
10/21/2012 6:16:52 PM, Error: Service Control Manager [7009] - A timeout was
reached (30000 milliseconds) while waiting for the AOL OnePoint Service service to
connect.
10/21/2012 6:16:52 PM, Error: Service Control Manager [7000] - The AOL OnePoint
Service service failed to start due to the following error: The service did not respond to
the start or control request in a timely fashion.
10/21/2012 6:16:23 PM, Error: Service Control Manager [7023] - The BlueStacks
Android Service service terminated with the following error: An exception occurred in
the service when handling the control request.
10/21/2012 6:15:43 PM, Error: Service Control Manager [7024] - The Windows
Firewall service terminated with service-specific error Access is denied..
10/21/2012 6:00:55 PM, Error: Service Control Manager [7011] - A timeout (30000
milliseconds) was reached while waiting for a transaction response from the
WMPNetworkSvc service.
10/21/2012 5:57:18 PM, Error: Microsoft-Windows-WMPNSS-Service [14323] -
Service 'WMPNetworkSvc' did not start correctly because MFCreateWMPMDEOpCenter
encountered error '0xc00d4268'. If possible, reinstall Windows Media Player.
10/21/2012 5:52:56 PM, Error: Service Control Manager [7026] - The following boot-
start or system-start driver(s) failed to load: SABKUTIL
10/21/2012 5:33:25 PM, Error: Service Control Manager [7034] - The hpqcxs08 service
terminated unexpectedly. It has done this 1 time(s).
10/21/2012 5:33:25 PM, Error: Service Control Manager [7034] - The HP CUE
DeviceDiscovery Service service terminated unexpectedly. It has done this 1 time(s).
10/21/2012 5:33:25 PM, Error: Service Control Manager [7031] - The Akamai
NetSession Interface service terminated unexpectedly. It has done this 1 time(s). The
following corrective action will be taken in 1000 milliseconds: Restart the service.
10/21/2012 5:19:54 PM, Error: Service Control Manager [7000] - The SABKUTIL
service failed to start due to the following error: The system cannot find the file
specified.
10/20/2012 6:29:50 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001]
- The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f
(0x0000000000000003, 0xfffffa80054c1060, 0xfffff80000b9c4d8, 0xfffffa800aa62e10).
A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 102012-16036-01.
10/20/2012 5:22:14 PM, Error: Service Control Manager [7011] - A timeout (30000
milliseconds) was reached while waiting for a transaction response from the avgwd
service.
10/19/2012 7:12:12 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001]
- The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f
(0x0000000000000003, 0xfffffa80054baa10, 0xfffff80000b9c4d8, 0xfffffa800c9e72f0). A
dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 101912-18205-01.
10/14/2012 3:22:07 PM, Error: Service Control Manager [7034] - The EasyRedirect
service terminated unexpectedly. It has done this 1 time(s).
10/14/2012 3:21:49 PM, Error: Service Control Manager [7009] - A timeout was
reached (30000 milliseconds) while waiting for the Windows Presentation Foundation
Font Cache 3.0.0.0 service to connect.
10/14/2012 3:21:49 PM, Error: Service Control Manager [7000] - The Windows
Presentation Foundation Font Cache 3.0.0.0 service failed to start due to the following
error: The service did not respond to the start or control request in a timely fashion.
.
==== End Of File ===========================
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-10-19.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 8/29/2010 10:32:47 AM
System Uptime: 10/21/2012 6:15:12 PM (2 hours ago)
.
Motherboard: Gateway | | WG43M
Processor: Pentium(R) Dual-Core CPU E5500 @ 2.80GHz | CPU 1 | 2803/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 918 GiB total, 640.286 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is FIXED (FAT32) - 298 GiB total, 256.1 GiB free.
H: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e96f-e325-11ce-bfc1-08002be10318}
Description: Microsoft PS/2 Mouse
Device ID: ACPI\PNP0F03\4&24B7B7D9&0
Manufacturer: Microsoft
Name: Microsoft PS/2 Mouse
PNP Device ID: ACPI\PNP0F03\4&24B7B7D9&0
Service: i8042prt
.
==== System Restore Points ===================
.
RP234: 10/17/2012 11:49:44 PM - Scheduled Checkpoint
RP235: 10/20/2012 7:09:25 AM - Installed Java 7 Update 9
RP236: 10/20/2012 10:30:57 AM - Windows Modules Installer
RP237: 10/20/2012 10:41:56 AM - Windows Modules Installer
RP238: 10/20/2012 10:44:12 AM - Windows Modules Installer
RP239: 10/20/2012 4:14:13 PM - Installed AVG 2013
RP240: 10/20/2012 4:14:48 PM - Installed AVG 2013
RP241: 10/20/2012 4:24:11 PM - Removed AVG 2013
RP242: 10/20/2012 5:17:56 PM - Removed AVG 2013
RP243: 10/20/2012 5:23:32 PM - Removed AVG 2013
RP244: 10/21/2012 3:00:17 AM - Windows Update
RP245: 10/21/2012 1:14:24 PM - Installed AVG 2013
RP246: 10/21/2012 1:15:27 PM - Installed AVG 2013
RP247: 10/21/2012 1:17:01 PM - Removed AVG 2013
RP248: 10/21/2012 5:34:55 PM - Installed STOPzilla. Available with Windows Installer
version 1.2 and later.
RP249: 10/21/2012 5:53:49 PM - StopZILLA! Restore Point.
RP250: 10/21/2012 5:59:30 PM - Restore Operation
.
==== Installed Programs ======================
.
µTorrent
3100_3200_3300_Help
3100_3200_3300trb
3200
64 Bit HP CIO Components Installer
7-Zip 9.22beta
Acrobat.com
Adobe AIR
Adobe Community Help
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Photoshop Elements 9
Adobe Photoshop.com Inspiration Browser
Adobe Premiere Elements 9
Adobe Reader X (10.1.4)
Adobe Shockwave Player 11.6
Advertising Center
AIO_CDB_ProductContext
AIO_CDB_Software
AIO_Scan
Akamai NetSession Interface
Akamai NetSession Interface Service
AOL OnePoint
AOL Toolbar
AOL Uninstaller (Choose which Products to Remove)
Apple Application Support
Apple Software Update
Applian Director
Ask Toolbar
AVG Security Toolbar
Babylon toolbar on IE
Best Buy pc app
BlueStacks
BufferChm
CollageIt 1.8.9
Compatibility Pack for the 2007 Office system
Copy
Crawler Radio & MP3 Player
CyberLink PowerDVD 11
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Destinations
DeviceDiscovery
DocProc
Download Updater (AOL LLC)
Dropbox
Easy-Hide-IP 4.1.7.0
EasyDownloads - fastest downloads in two clicks!
Elements 9 Organizer
Elements STI Installer
EZ Fonts
Fax
File Type Assistant
Final Video Downloader 2011
FoxTab Media Player
Free File Viewer 2011
Free Video to JPG Converter version 2.1.2.920
Gateway InfoCentre
Gateway Photo Frame 4.2.3.10
Gateway Recovery Management
Gateway Registration
Gateway ScreenSaver
Gateway Updater
GOM Player
Google Chrome
Google Talk (remove only)
Google Update Helper
GPBaseService2
Hotkey Utility
HP Customer Participation Program 13.0
HP Imaging Device Functions 13.0
HP Photosmart Essential 3.5
HP Photosmart Officejet and Deskjet All-In-One Driver Software 13.0 Rel. B
HP Smart Web Printing 4.51
HP Solution Center 13.0
HP Update
HPPhotoGadget
HPPhotoSmartDiscLabelContent1
HPPhotosmartEssential
HPProductAssistant
HPSSupply
Identity Card
iLivid
ImagXpress
Imikimi Plugin
InstaCodecs
InstallIQ Updater
Intel(R) Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
Internet Download Manager
Internet TV for Windows Media Center
IrfanView (remove only)
Java 7 Update 7
Java Auto Updater
Java(TM) 6 Update 30
JavaFX 2.1.1
JDownloader
Junk Mail filter update
K-Lite Codec Pack 7.8.0 (Full)
Malwarebytes Anti-Malware version 1.62.0.1300
MarketResearch
McAfee Security Scan Plus
McAfee SecurityCenter
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Student 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
Microsoft XML Parser
Microsoft_VC80_CRT_x86
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Microsoft_VC90_CRT_x86
Mozilla Firefox 16.0.1 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nero 9 Essentials
Nero ControlCenter
Nero DiscSpeed
Nero DiscSpeed Help
Nero DriveSpeed
Nero DriveSpeed Help
Nero Express Help
Nero InfoTool
Nero InfoTool Help
Nero Installer
Nero Online Upgrade
Nero StartSmart
Nero StartSmart Help
Nero StartSmart OEM
NeroExpress
neroxml
Network64
OCR Software by I.R.I.S. 13.0
Pando
PC Optimizer Pro
PDF-Viewer
Picasa 3
QuickTime
Ralink RT2860 Wireless LAN Card
RAR File Open Knife - Free Opener
Realtek High Definition Audio Driver
Replay Media Catcher 4 (4.4.4)
Replay Video Capture 6
Scan
Screencast-O-Matic
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft Excel 2010 (KB2597166) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553260) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589322) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition
Security Update for Microsoft SharePoint Workspace 2010 (KB2566445)
Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2553488) 32-Bit Edition
Shape Collage
Shop for HP Supplies
SmartSound Quicktracks for Premiere Elements 9.0
SmartWebPrinting
SolutionCenter
StartNow Toolbar
Status
SUPERAntiSpyware
swMSM
The Weather Channel App
The Weather Channel Desktop 6
Toolbox
TrayApp
TweetDeck
Ulead GIF Animator 5 TBYB
Uninstall AOL Emergency Connect Utility 1.0
UnloadSupport
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553272) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598289) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
uTorrentControl2 Toolbar
VC80CRTRedist - 8.0.50727.6195
Vid-Saver
Viewpoint Media Player
VLC media player 2.0.2
WebReg
Welcome Center
Window Shopper
Windows iLivid Toolbar
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Media Center Add-in for Flash
Windows Media Player Firefox Plugin
Wondershare Streaming Audio Recorder(Build 2.0.3.3)
Yahoo! Toolbar
Yontoo Layers Client 1.10.01
.
==== Event Viewer Messages From Past Week ========
.
10/21/2012 6:16:52 PM, Error: Service Control Manager [7009] - A timeout was
reached (30000 milliseconds) while waiting for the AOL OnePoint Service service to
connect.
10/21/2012 6:16:52 PM, Error: Service Control Manager [7000] - The AOL OnePoint
Service service failed to start due to the following error: The service did not respond to
the start or control request in a timely fashion.
10/21/2012 6:16:23 PM, Error: Service Control Manager [7023] - The BlueStacks
Android Service service terminated with the following error: An exception occurred in
the service when handling the control request.
10/21/2012 6:15:43 PM, Error: Service Control Manager [7024] - The Windows
Firewall service terminated with service-specific error Access is denied..
10/21/2012 6:00:55 PM, Error: Service Control Manager [7011] - A timeout (30000
milliseconds) was reached while waiting for a transaction response from the
WMPNetworkSvc service.
10/21/2012 5:57:18 PM, Error: Microsoft-Windows-WMPNSS-Service [14323] -
Service 'WMPNetworkSvc' did not start correctly because MFCreateWMPMDEOpCenter
encountered error '0xc00d4268'. If possible, reinstall Windows Media Player.
10/21/2012 5:52:56 PM, Error: Service Control Manager [7026] - The following boot-
start or system-start driver(s) failed to load: SABKUTIL
10/21/2012 5:33:25 PM, Error: Service Control Manager [7034] - The hpqcxs08 service
terminated unexpectedly. It has done this 1 time(s).
10/21/2012 5:33:25 PM, Error: Service Control Manager [7034] - The HP CUE
DeviceDiscovery Service service terminated unexpectedly. It has done this 1 time(s).
10/21/2012 5:33:25 PM, Error: Service Control Manager [7031] - The Akamai
NetSession Interface service terminated unexpectedly. It has done this 1 time(s). The
following corrective action will be taken in 1000 milliseconds: Restart the service.
10/21/2012 5:19:54 PM, Error: Service Control Manager [7000] - The SABKUTIL
service failed to start due to the following error: The system cannot find the file
specified.
10/20/2012 6:29:50 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001]
- The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f
(0x0000000000000003, 0xfffffa80054c1060, 0xfffff80000b9c4d8, 0xfffffa800aa62e10).
A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 102012-16036-01.
10/20/2012 5:22:14 PM, Error: Service Control Manager [7011] - A timeout (30000
milliseconds) was reached while waiting for a transaction response from the avgwd
service.
10/19/2012 7:12:12 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001]
- The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f
(0x0000000000000003, 0xfffffa80054baa10, 0xfffff80000b9c4d8, 0xfffffa800c9e72f0). A
dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 101912-18205-01.
10/14/2012 3:22:07 PM, Error: Service Control Manager [7034] - The EasyRedirect
service terminated unexpectedly. It has done this 1 time(s).
10/14/2012 3:21:49 PM, Error: Service Control Manager [7009] - A timeout was
reached (30000 milliseconds) while waiting for the Windows Presentation Foundation
Font Cache 3.0.0.0 service to connect.
10/14/2012 3:21:49 PM, Error: Service Control Manager [7000] - The Windows
Presentation Foundation Font Cache 3.0.0.0 service failed to start due to the following
error: The service did not respond to the start or control request in a timely fashion.
.
==== End Of File ===========================
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-10-19.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 8/29/2010 10:32:47 AM
System Uptime: 10/21/2012 6:15:12 PM (2 hours ago)
.
Motherboard: Gateway | | WG43M
Processor: Pentium(R) Dual-Core CPU E5500 @ 2.80GHz | CPU 1 | 2803/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 918 GiB total, 640.286 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is FIXED (FAT32) - 298 GiB total, 256.1 GiB free.
H: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e96f-e325-11ce-bfc1-08002be10318}
Description: Microsoft PS/2 Mouse
Device ID: ACPI\PNP0F03\4&24B7B7D9&0
Manufacturer: Microsoft
Name: Microsoft PS/2 Mouse
PNP Device ID: ACPI\PNP0F03\4&24B7B7D9&0
Service: i8042prt
.
==== System Restore Points ===================
.
RP234: 10/17/2012 11:49:44 PM - Scheduled Checkpoint
RP235: 10/20/2012 7:09:25 AM - Installed Java 7 Update 9
RP236: 10/20/2012 10:30:57 AM - Windows Modules Installer
RP237: 10/20/2012 10:41:56 AM - Windows Modules Installer
RP238: 10/20/2012 10:44:12 AM - Windows Modules Installer
RP239: 10/20/2012 4:14:13 PM - Installed AVG 2013
RP240: 10/20/2012 4:14:48 PM - Installed AVG 2013
RP241: 10/20/2012 4:24:11 PM - Removed AVG 2013
RP242: 10/20/2012 5:17:56 PM - Removed AVG 2013
RP243: 10/20/2012 5:23:32 PM - Removed AVG 2013
RP244: 10/21/2012 3:00:17 AM - Windows Update
RP245: 10/21/2012 1:14:24 PM - Installed AVG 2013
RP246: 10/21/2012 1:15:27 PM - Installed AVG 2013
RP247: 10/21/2012 1:17:01 PM - Removed AVG 2013
RP248: 10/21/2012 5:34:55 PM - Installed STOPzilla. Available with Windows Installer
version 1.2 and later.
RP249: 10/21/2012 5:53:49 PM - StopZILLA! Restore Point.
RP250: 10/21/2012 5:59:30 PM - Restore Operation
.
==== Installed Programs ======================
.
µTorrent
3100_3200_3300_Help
3100_3200_3300trb
3200
64 Bit HP CIO Components Installer
7-Zip 9.22beta
Acrobat.com
Adobe AIR
Adobe Community Help
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Photoshop Elements 9
Adobe Photoshop.com Inspiration Browser
Adobe Premiere Elements 9
Adobe Reader X (10.1.4)
Adobe Shockwave Player 11.6
Advertising Center
AIO_CDB_ProductContext
AIO_CDB_Software
AIO_Scan
Akamai NetSession Interface
Akamai NetSession Interface Service
AOL OnePoint
AOL Toolbar
AOL Uninstaller (Choose which Products to Remove)
Apple Application Support
Apple Software Update
Applian Director
Ask Toolbar
AVG Security Toolbar
Babylon toolbar on IE
Best Buy pc app
BlueStacks
BufferChm
CollageIt 1.8.9
Compatibility Pack for the 2007 Office system
Copy
Crawler Radio & MP3 Player
CyberLink PowerDVD 11
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Destinations
DeviceDiscovery
DocProc
Download Updater (AOL LLC)
Dropbox
Easy-Hide-IP 4.1.7.0
EasyDownloads - fastest downloads in two clicks!
Elements 9 Organizer
Elements STI Installer
EZ Fonts
Fax
File Type Assistant
Final Video Downloader 2011
FoxTab Media Player
Free File Viewer 2011
Free Video to JPG Converter version 2.1.2.920
Gateway InfoCentre
Gateway Photo Frame 4.2.3.10
Gateway Recovery Management
Gateway Registration
Gateway ScreenSaver
Gateway Updater
GOM Player
Google Chrome
Google Talk (remove only)
Google Update Helper
GPBaseService2
Hotkey Utility
HP Customer Participation Program 13.0
HP Imaging Device Functions 13.0
HP Photosmart Essential 3.5
HP Photosmart Officejet and Deskjet All-In-One Driver Software 13.0 Rel. B
HP Smart Web Printing 4.51
HP Solution Center 13.0
HP Update
HPPhotoGadget
HPPhotoSmartDiscLabelContent1
HPPhotosmartEssential
HPProductAssistant
HPSSupply
Identity Card
iLivid
ImagXpress
Imikimi Plugin
InstaCodecs
InstallIQ Updater
Intel(R) Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
Internet Download Manager
Internet TV for Windows Media Center
IrfanView (remove only)
Java 7 Update 7
Java Auto Updater
Java(TM) 6 Update 30
JavaFX 2.1.1
JDownloader
Junk Mail filter update
K-Lite Codec Pack 7.8.0 (Full)
Malwarebytes Anti-Malware version 1.62.0.1300
MarketResearch
McAfee Security Scan Plus
McAfee SecurityCenter
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Student 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
Microsoft XML Parser
Microsoft_VC80_CRT_x86
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Microsoft_VC90_CRT_x86
Mozilla Firefox 16.0.1 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nero 9 Essentials
Nero ControlCenter
Nero DiscSpeed
Nero DiscSpeed Help
Nero DriveSpeed
Nero DriveSpeed Help
Nero Express Help
Nero InfoTool
Nero InfoTool Help
Nero Installer
Nero Online Upgrade
Nero StartSmart
Nero StartSmart Help
Nero StartSmart OEM
NeroExpress
neroxml
Network64
OCR Software by I.R.I.S. 13.0
Pando
PC Optimizer Pro
PDF-Viewer
Picasa 3
QuickTime
Ralink RT2860 Wireless LAN Card
RAR File Open Knife - Free Opener
Realtek High Definition Audio Driver
Replay Media Catcher 4 (4.4.4)
Replay Video Capture 6
Scan
Screencast-O-Matic
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft Excel 2010 (KB2597166) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553260) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589322) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition
Security Update for Microsoft SharePoint Workspace 2010 (KB2566445)
Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2553488) 32-Bit Edition
Shape Collage
Shop for HP Supplies
SmartSound Quicktracks for Premiere Elements 9.0
SmartWebPrinting
SolutionCenter
StartNow Toolbar
Status
SUPERAntiSpyware
swMSM
The Weather Channel App
The Weather Channel Desktop 6
Toolbox
TrayApp
TweetDeck
Ulead GIF Animator 5 TBYB
Uninstall AOL Emergency Connect Utility 1.0
UnloadSupport
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553272) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598289) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
uTorrentControl2 Toolbar
VC80CRTRedist - 8.0.50727.6195
Vid-Saver
Viewpoint Media Player
VLC media player 2.0.2
WebReg
Welcome Center
Window Shopper
Windows iLivid Toolbar
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Media Center Add-in for Flash
Windows Media Player Firefox Plugin
Wondershare Streaming Audio Recorder(Build 2.0.3.3)
Yahoo! Toolbar
Yontoo Layers Client 1.10.01
.
==== Event Viewer Messages From Past Week ========
.
10/21/2012 6:16:52 PM, Error: Service Control Manager [7009] - A timeout was
reached (30000 milliseconds) while waiting for the AOL OnePoint Service service to
connect.
10/21/2012 6:16:52 PM, Error: Service Control Manager [7000] - The AOL OnePoint
Service service failed to start due to the following error: The service did not respond to
the start or control request in a timely fashion.
10/21/2012 6:16:23 PM, Error: Service Control Manager [7023] - The BlueStacks
Android Service service terminated with the following error: An exception occurred in
the service when handling the control request.
10/21/2012 6:15:43 PM, Error: Service Control Manager [7024] - The Windows
Firewall service terminated with service-specific error Access is denied..
10/21/2012 6:00:55 PM, Error: Service Control Manager [7011] - A timeout (30000
milliseconds) was reached while waiting for a transaction response from the
WMPNetworkSvc service.
10/21/2012 5:57:18 PM, Error: Microsoft-Windows-WMPNSS-Service [14323] -
Service 'WMPNetworkSvc' did not start correctly because MFCreateWMPMDEOpCenter
encountered error '0xc00d4268'. If possible, reinstall Windows Media Player.
10/21/2012 5:52:56 PM, Error: Service Control Manager [7026] - The following boot-
start or system-start driver(s) failed to load: SABKUTIL
10/21/2012 5:33:25 PM, Error: Service Control Manager [7034] - The hpqcxs08 service
terminated unexpectedly. It has done this 1 time(s).
10/21/2012 5:33:25 PM, Error: Service Control Manager [7034] - The HP CUE
DeviceDiscovery Service service terminated unexpectedly. It has done this 1 time(s).
10/21/2012 5:33:25 PM, Error: Service Control Manager [7031] - The Akamai
NetSession Interface service terminated unexpectedly. It has done this 1 time(s). The
following corrective action will be taken in 1000 milliseconds: Restart the service.
10/21/2012 5:19:54 PM, Error: Service Control Manager [7000] - The SABKUTIL
service failed to start due to the following error: The system cannot find the file
specified.
10/20/2012 6:29:50 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001]
- The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f
(0x0000000000000003, 0xfffffa80054c1060, 0xfffff80000b9c4d8, 0xfffffa800aa62e10).
A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 102012-16036-01.
10/20/2012 5:22:14 PM, Error: Service Control Manager [7011] - A timeout (30000
milliseconds) was reached while waiting for a transaction response from the avgwd
service.
10/19/2012 7:12:12 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001]
- The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f
(0x0000000000000003, 0xfffffa80054baa10, 0xfffff80000b9c4d8, 0xfffffa800c9e72f0). A
dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 101912-18205-01.
10/14/2012 3:22:07 PM, Error: Service Control Manager [7034] - The EasyRedirect
service terminated unexpectedly. It has done this 1 time(s).
10/14/2012 3:21:49 PM, Error: Service Control Manager [7009] - A timeout was
reached (30000 milliseconds) while waiting for the Windows Presentation Foundation
Font Cache 3.0.0.0 service to connect.
10/14/2012 3:21:49 PM, Error: Service Control Manager [7000] - The Windows
Presentation Foundation Font Cache 3.0.0.0 service failed to start due to the following
error: The service did not respond to the start or control request in a timely fashion.
.
==== End Of File ===========================
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-10-19.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 8/29/2010 10:32:47 AM
System Uptime: 10/21/2012 6:15:12 PM (2 hours ago)
.
Motherboard: Gateway | | WG43M
Processor: Pentium(R) Dual-Core CPU E5500 @ 2.80GHz | CPU 1 | 2803/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 918 GiB total, 640.286 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is FIXED (FAT32) - 298 GiB total, 256.1 GiB free.
H: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e96f-e325-11ce-bfc1-08002be10318}
Description: Microsoft PS/2 Mouse
Device ID: ACPI\PNP0F03\4&24B7B7D9&0
Manufacturer: Microsoft
Name: Microsoft PS/2 Mouse
PNP Device ID: ACPI\PNP0F03\4&24B7B7D9&0
Service: i8042prt
.
==== System Restore Points ===================
.
RP234: 10/17/2012 11:49:44 PM - Scheduled Checkpoint
RP235: 10/20/2012 7:09:25 AM - Installed Java 7 Update 9
RP236: 10/20/2012 10:30:57 AM - Windows Modules Installer
RP237: 10/20/2012 10:41:56 AM - Windows Modules Installer
RP238: 10/20/2012 10:44:12 AM - Windows Modules Installer
RP239: 10/20/2012 4:14:13 PM - Installed AVG 2013
RP240: 10/20/2012 4:14:48 PM - Installed AVG 2013
RP241: 10/20/2012 4:24:11 PM - Removed AVG 2013
RP242: 10/20/2012 5:17:56 PM - Removed AVG 2013
RP243: 10/20/2012 5:23:32 PM - Removed AVG 2013
RP244: 10/21/2012 3:00:17 AM - Windows Update
RP245: 10/21/2012 1:14:24 PM - Installed AVG 2013
RP246: 10/21/2012 1:15:27 PM - Installed AVG 2013
RP247: 10/21/2012 1:17:01 PM - Removed AVG 2013
RP248: 10/21/2012 5:34:55 PM - Installed STOPzilla. Available with Windows Installer
version 1.2 and later.
RP249: 10/21/2012 5:53:49 PM - StopZILLA! Restore Point.
RP250: 10/21/2012 5:59:30 PM - Restore Operation
.
==== Installed Programs ======================
.
µTorrent
3100_3200_3300_Help
3100_3200_3300trb
3200
64 Bit HP CIO Components Installer
7-Zip 9.22beta
Acrobat.com
Adobe AIR
Adobe Community Help
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Photoshop Elements 9
Adobe Photoshop.com Inspiration Browser
Adobe Premiere Elements 9
Adobe Reader X (10.1.4)
Adobe Shockwave Player 11.6
Advertising Center
AIO_CDB_ProductContext
AIO_CDB_Software
AIO_Scan
Akamai NetSession Interface
Akamai NetSession Interface Service
AOL OnePoint
AOL Toolbar
AOL Uninstaller (Choose which Products to Remove)
Apple Application Support
Apple Software Update
Applian Director
Ask Toolbar
AVG Security Toolbar
Babylon toolbar on IE
Best Buy pc app
BlueStacks
BufferChm
CollageIt 1.8.9
Compatibility Pack for the 2007 Office system
Copy
Crawler Radio & MP3 Player
CyberLink PowerDVD 11
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Destinations
DeviceDiscovery
DocProc
Download Updater (AOL LLC)
Dropbox
Easy-Hide-IP 4.1.7.0
EasyDownloads - fastest downloads in two clicks!
Elements 9 Organizer
Elements STI Installer
EZ Fonts
Fax
File Type Assistant
Final Video Downloader 2011
FoxTab Media Player
Free File Viewer 2011
Free Video to JPG Converter version 2.1.2.920
Gateway InfoCentre
Gateway Photo Frame 4.2.3.10
Gateway Recovery Management
Gateway Registration
Gateway ScreenSaver
Gateway Updater
GOM Player
Google Chrome
Google Talk (remove only)
Google Update Helper
GPBaseService2
Hotkey Utility
HP Customer Participation Program 13.0
HP Imaging Device Functions 13.0
HP Photosmart Essential 3.5
HP Photosmart Officejet and Deskjet All-In-One Driver Software 13.0 Rel. B
HP Smart Web Printing 4.51
HP Solution Center 13.0
HP Update
HPPhotoGadget
HPPhotoSmartDiscLabelContent1
HPPhotosmartEssential
HPProductAssistant
HPSSupply
Identity Card
iLivid
ImagXpress
Imikimi Plugin
InstaCodecs
InstallIQ Updater
Intel(R) Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
Internet Download Manager
Internet TV for Windows Media Center
IrfanView (remove only)
Java 7 Update 7
Java Auto Updater
Java(TM) 6 Update 30
JavaFX 2.1.1
JDownloader
Junk Mail filter update
K-Lite Codec Pack 7.8.0 (Full)
Malwarebytes Anti-Malware version 1.62.0.1300
MarketResearch
McAfee Security Scan Plus
McAfee SecurityCenter
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Student 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
Microsoft XML Parser
Microsoft_VC80_CRT_x86
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Microsoft_VC90_CRT_x86
Mozilla Firefox 16.0.1 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nero 9 Essentials
Nero ControlCenter
Nero DiscSpeed
Nero DiscSpeed Help
Nero DriveSpeed
Nero DriveSpeed Help
Nero Express Help
Nero InfoTool
Nero InfoTool Help
Nero Installer
Nero Online Upgrade
Nero StartSmart
Nero StartSmart Help
Nero StartSmart OEM
NeroExpress
neroxml
Network64
OCR Software by I.R.I.S. 13.0
Pando
PC Optimizer Pro
PDF-Viewer
Picasa 3
QuickTime
Ralink RT2860 Wireless LAN Card
RAR File Open Knife - Free Opener
Realtek High Definition Audio Driver
Replay Media Catcher 4 (4.4.4)
Replay Video Capture 6
Scan
Screencast-O-Matic
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft Excel 2010 (KB2597166) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553260) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589322) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition
Security Update for Microsoft SharePoint Workspace 2010 (KB2566445)
Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2553488) 32-Bit Edition
Shape Collage
Shop for HP Supplies
SmartSound Quicktracks for Premiere Elements 9.0
SmartWebPrinting
SolutionCenter
StartNow Toolbar
Status
SUPERAntiSpyware
swMSM
The Weather Channel App
The Weather Channel Desktop 6
Toolbox
TrayApp
TweetDeck
Ulead GIF Animator 5 TBYB
Uninstall AOL Emergency Connect Utility 1.0
UnloadSupport
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553272) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598289) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
uTorrentControl2 Toolbar
VC80CRTRedist - 8.0.50727.6195
Vid-Saver
Viewpoint Media Player
VLC media player 2.0.2
WebReg
Welcome Center
Window Shopper
Windows iLivid Toolbar
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Media Center Add-in for Flash
Windows Media Player Firefox Plugin
Wondershare Streaming Audio Recorder(Build 2.0.3.3)
Yahoo! Toolbar
Yontoo Layers Client 1.10.01
.
==== Event Viewer Messages From Past Week ========
.
10/21/2012 6:16:52 PM, Error: Service Control Manager [7009] - A timeout was
reached (30000 milliseconds) while waiting for the AOL OnePoint Service service to
connect.
10/21/2012 6:16:52 PM, Error: Service Control Manager [7000] - The AOL OnePoint
Service service failed to start due to the following error: The service did not respond to
the start or control request in a timely fashion.
10/21/2012 6:16:23 PM, Error: Service Control Manager [7023] - The BlueStacks
Android Service service terminated with the following error: An exception occurred in
the service when handling the control request.
10/21/2012 6:15:43 PM, Error: Service Control Manager [7024] - The Windows
Firewall service terminated with service-specific error Access is denied..
10/21/2012 6:00:55 PM, Error: Service Control Manager [7011] - A timeout (30000
milliseconds) was reached while waiting for a transaction response from the
WMPNetworkSvc service.
10/21/2012 5:57:18 PM, Error: Microsoft-Windows-WMPNSS-Service [14323] -
Service 'WMPNetworkSvc' did not start correctly because MFCreateWMPMDEOpCenter
encountered error '0xc00d4268'. If possible, reinstall Windows Media Player.
10/21/2012 5:52:56 PM, Error: Service Control Manager [7026] - The following boot-
start or system-start driver(s) failed to load: SABKUTIL
10/21/2012 5:33:25 PM, Error: Service Control Manager [7034] - The hpqcxs08 service
terminated unexpectedly. It has done this 1 time(s).
10/21/2012 5:33:25 PM, Error: Service Control Manager [7034] - The HP CUE
DeviceDiscovery Service service terminated unexpectedly. It has done this 1 time(s).
10/21/2012 5:33:25 PM, Error: Service Control Manager [7031] - The Akamai
NetSession Interface service terminated unexpectedly. It has done this 1 time(s). The
following corrective action will be taken in 1000 milliseconds: Restart the service.
10/21/2012 5:19:54 PM, Error: Service Control Manager [7000] - The SABKUTIL
service failed to start due to the following error: The system cannot find the file
specified.
10/20/2012 6:29:50 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001]
- The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f
(0x0000000000000003, 0xfffffa80054c1060, 0xfffff80000b9c4d8, 0xfffffa800aa62e10).
A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 102012-16036-01.
10/20/2012 5:22:14 PM, Error: Service Control Manager [7011] - A timeout (30000
milliseconds) was reached while waiting for a transaction response from the avgwd
service.
10/19/2012 7:12:12 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001]
- The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f
(0x0000000000000003, 0xfffffa80054baa10, 0xfffff80000b9c4d8, 0xfffffa800c9e72f0). A
dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 101912-18205-01.
10/14/2012 3:22:07 PM, Error: Service Control Manager [7034] - The EasyRedirect
service terminated unexpectedly. It has done this 1 time(s).
10/14/2012 3:21:49 PM, Error: Service Control Manager [7009] - A timeout was
reached (30000 milliseconds) while waiting for the Windows Presentation Foundation
Font Cache 3.0.0.0 service to connect.
10/14/2012 3:21:49 PM, Error: Service Control Manager [7000] - The Windows
Presentation Foundation Font Cache 3.0.0.0 service failed to start due to the following
error: The service did not respond to the start or control request in a timely fashion.
.
==== End Of File ===========================
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-10-19.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 8/29/2010 10:32:47 AM
System Uptime: 10/21/2012 6:15:12 PM (2 hours ago)
.
Motherboard: Gateway | | WG43M
Processor: Pentium(R) Dual-Core CPU E5500 @ 2.80GHz | CPU 1 | 2803/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 918 GiB total, 640.286 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is FIXED (FAT32) - 298 GiB total, 256.1 GiB free.
H: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e96f-e325-11ce-bfc1-08002be10318}
Description: Microsoft PS/2 Mouse
Device ID: ACPI\PNP0F03\4&24B7B7D9&0
Manufacturer: Microsoft
Name: Microsoft PS/2 Mouse
PNP Device ID: ACPI\PNP0F03\4&24B7B7D9&0
Service: i8042prt
.
==== System Restore Points ===================
.
RP234: 10/17/2012 11:49:44 PM - Scheduled Checkpoint
RP235: 10/20/2012 7:09:25 AM - Installed Java 7 Update 9
RP236: 10/20/2012 10:30:57 AM - Windows Modules Installer
RP237: 10/20/2012 10:41:56 AM - Windows Modules Installer
RP238: 10/20/2012 10:44:12 AM - Windows Modules Installer
RP239: 10/20/2012 4:14:13 PM - Installed AVG 2013
RP240: 10/20/2012 4:14:48 PM - Installed AVG 2013
RP241: 10/20/2012 4:24:11 PM - Removed AVG 2013
RP242: 10/20/2012 5:17:56 PM - Removed AVG 2013
RP243: 10/20/2012 5:23:32 PM - Removed AVG 2013
RP244: 10/21/2012 3:00:17 AM - Windows Update
RP245: 10/21/2012 1:14:24 PM - Installed AVG 2013
RP246: 10/21/2012 1:15:27 PM - Installed AVG 2013
RP247: 10/21/2012 1:17:01 PM - Removed AVG 2013
RP248: 10/21/2012 5:34:55 PM - Installed STOPzilla. Available with Windows Installer
version 1.2 and later.
RP249: 10/21/2012 5:53:49 PM - StopZILLA! Restore Point.
RP250: 10/21/2012 5:59:30 PM - Restore Operation
.
==== Installed Programs ======================
.
µTorrent
3100_3200_3300_Help
3100_3200_3300trb
3200
64 Bit HP CIO Components Installer
7-Zip 9.22beta
Acrobat.com
Adobe AIR
Adobe Community Help
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Photoshop Elements 9
Adobe Photoshop.com Inspiration Browser
Adobe Premiere Elements 9
Adobe Reader X (10.1.4)
Adobe Shockwave Player 11.6
Advertising Center
AIO_CDB_ProductContext
AIO_CDB_Software
AIO_Scan
Akamai NetSession Interface
Akamai NetSession Interface Service
AOL OnePoint
AOL Toolbar
AOL Uninstaller (Choose which Products to Remove)
Apple Application Support
Apple Software Update
Applian Director
Ask Toolbar
AVG Security Toolbar
Babylon toolbar on IE
Best Buy pc app
BlueStacks
BufferChm
CollageIt 1.8.9
Compatibility Pack for the 2007 Office system
Copy
Crawler Radio & MP3 Player
CyberLink PowerDVD 11
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Destinations
DeviceDiscovery
DocProc
Download Updater (AOL LLC)
Dropbox
Easy-Hide-IP 4.1.7.0
EasyDownloads - fastest downloads in two clicks!
Elements 9 Organizer
Elements STI Installer
EZ Fonts
Fax
File Type Assistant
Final Video Downloader 2011
FoxTab Media Player
Free File Viewer 2011
Free Video to JPG Converter version 2.1.2.920
Gateway InfoCentre
Gateway Photo Frame 4.2.3.10
Gateway Recovery Management
Gateway Registration
Gateway ScreenSaver
Gateway Updater
GOM Player
Google Chrome
Google Talk (remove only)
Google Update Helper
GPBaseService2
Hotkey Utility
HP Customer Participation Program 13.0
HP Imaging Device Functions 13.0
HP Photosmart Essential 3.5
HP Photosmart Officejet and Deskjet All-In-One Driver Software 13.0 Rel. B
HP Smart Web Printing 4.51
HP Solution Center 13.0
HP Update
HPPhotoGadget
HPPhotoSmartDiscLabelContent1
HPPhotosmartEssential
HPProductAssistant
HPSSupply
Identity Card
iLivid
ImagXpress
Imikimi Plugin
InstaCodecs
InstallIQ Updater
Intel(R) Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
Internet Download Manager
Internet TV for Windows Media Center
IrfanView (remove only)
Java 7 Update 7
Java Auto Updater
Java(TM) 6 Update 30
JavaFX 2.1.1
JDownloader
Junk Mail filter update
K-Lite Codec Pack 7.8.0 (Full)
Malwarebytes Anti-Malware version 1.62.0.1300
MarketResearch
McAfee Security Scan Plus
McAfee SecurityCenter
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Student 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
Microsoft XML Parser
Microsoft_VC80_CRT_x86
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Microsoft_VC90_CRT_x86
Mozilla Firefox 16.0.1 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nero 9 Essentials
Nero ControlCenter
Nero DiscSpeed
Nero DiscSpeed Help
Nero DriveSpeed
Nero DriveSpeed Help
Nero Express Help
Nero InfoTool
Nero InfoTool Help
Nero Installer
Nero Online Upgrade
Nero StartSmart
Nero StartSmart Help
Nero StartSmart OEM
NeroExpress
neroxml
Network64
OCR Software by I.R.I.S. 13.0
Pando
PC Optimizer Pro
PDF-Viewer
Picasa 3
QuickTime
Ralink RT2860 Wireless LAN Card
RAR File Open Knife - Free Opener
Realtek High Definition Audio Driver
Replay Media Catcher 4 (4.4.4)
Replay Video Capture 6
Scan
Screencast-O-Matic
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft Excel 2010 (KB2597166) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553260) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589322) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition
Security Update for Microsoft SharePoint Workspace 2010 (KB2566445)
Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2553488) 32-Bit Edition
Shape Collage
Shop for HP Supplies
SmartSound Quicktracks for Premiere Elements 9.0
SmartWebPrinting
SolutionCenter
StartNow Toolbar
Status
SUPERAntiSpyware
swMSM
The Weather Channel App
The Weather Channel Desktop 6
Toolbox
TrayApp
TweetDeck
Ulead GIF Animator 5 TBYB
Uninstall AOL Emergency Connect Utility 1.0
UnloadSupport
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553272) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598289) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
uTorrentControl2 Toolbar
VC80CRTRedist - 8.0.50727.6195
Vid-Saver
Viewpoint Media Player
VLC media player 2.0.2
WebReg
Welcome Center
Window Shopper
Windows iLivid Toolbar
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Media Center Add-in for Flash
Windows Media Player Firefox Plugin
Wondershare Streaming Audio Recorder(Build 2.0.3.3)
Yahoo! Toolbar
Yontoo Layers Client 1.10.01
.
==== Event Viewer Messages From Past Week ========
.
10/21/2012 6:16:52 PM, Error: Service Control Manager [7009] - A timeout was
reached (30000 milliseconds) while waiting for the AOL OnePoint Service service to
connect.
10/21/2012 6:16:52 PM, Error: Service Control Manager [7000] - The AOL OnePoint
Service service failed to start due to the following error: The service did not respond to
the start or control request in a timely fashion.
10/21/2012 6:16:23 PM, Error: Service Control Manager [7023] - The BlueStacks
Android Service service terminated with the following error: An exception occurred in
the service when handling the control request.
10/21/2012 6:15:43 PM, Error: Service Control Manager [7024] - The Windows
Firewall service terminated with service-specific error Access is denied..
10/21/2012 6:00:55 PM, Error: Service Control Manager [7011] - A timeout (30000
milliseconds) was reached while waiting for a transaction response from the
WMPNetworkSvc service.
10/21/2012 5:57:18 PM, Error: Microsoft-Windows-WMPNSS-Service [14323] -
Service 'WMPNetworkSvc' did not start correctly because MFCreateWMPMDEOpCenter
encountered error '0xc00d4268'. If possible, reinstall Windows Media Player.
10/21/2012 5:52:56 PM, Error: Service Control Manager [7026] - The following boot-
start or system-start driver(s) failed to load: SABKUTIL
10/21/2012 5:33:25 PM, Error: Service Control Manager [7034] - The hpqcxs08 service
terminated unexpectedly. It has done this 1 time(s).
10/21/2012 5:33:25 PM, Error: Service Control Manager [7034] - The HP CUE
DeviceDiscovery Service service terminated unexpectedly. It has done this 1 time(s).
10/21/2012 5:33:25 PM, Error: Service Control Manager [7031] - The Akamai
NetSession Interface service terminated unexpectedly. It has done this 1 time(s). The
following corrective action will be taken in 1000 milliseconds: Restart the service.
10/21/2012 5:19:54 PM, Error: Service Control Manager [7000] - The SABKUTIL
service failed to start due to the following error: The system cannot find the file
specified.
10/20/2012 6:29:50 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001]
- The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f
(0x0000000000000003, 0xfffffa80054c1060, 0xfffff80000b9c4d8, 0xfffffa800aa62e10).
A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 102012-16036-01.
10/20/2012 5:22:14 PM, Error: Service Control Manager [7011] - A timeout (30000
milliseconds) was reached while waiting for a transaction response from the avgwd
service.
10/19/2012 7:12:12 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001]
- The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f
(0x0000000000000003, 0xfffffa80054baa10, 0xfffff80000b9c4d8, 0xfffffa800c9e72f0). A
dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 101912-18205-01.
10/14/2012 3:22:07 PM, Error: Service Control Manager [7034] - The EasyRedirect
service terminated unexpectedly. It has done this 1 time(s).
10/14/2012 3:21:49 PM, Error: Service Control Manager [7009] - A timeout was
reached (30000 milliseconds) while waiting for the Windows Presentation Foundation
Font Cache 3.0.0.0 service to connect.
10/14/2012 3:21:49 PM, Error: Service Control Manager [7000] - The Windows
Presentation Foundation Font Cache 3.0.0.0 service failed to start due to the following
error: The service did not respond to the start or control request in a timely fashion.
.
==== End Of File ===========================
I have spent the past few days trying to delete what I thought was an AVG homepage/toolbar from my system. No matter how many times I disable it and eliminate it as my homepage, it comes back.Since this thing hijacked my browser, every webpage I visit has bogus links leading to advertising. In my search for a solution, I discovered that it really doesn't have anything to to with AVG, but apparently is masquerading as them. It's managed to remain undetected by my anti-virus and anti-spy and malware programs. I should say upfront, that I'm not particularly tech savvy, so bear with me. :mad: I would really appreciate it if you guys can help me get rid of this horrible program. Oh, I should add that I've tried uninstalling the program and even though supposedly it's no longer there, IE still defaults to it. Also, today I tried restoring my system to an earlier date, so right now, it does show as a program that can be uninstalled.
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Pentium(R) Dual-Core CPU E5500 @ 2.80GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 6109 Mb
Graphics Card: Intel(R) G45/G43 Express Chipset, 7 Mb
Hard Drives: C: Total - 939767 MB, Free - 655653 MB; G: Total - 305168 MB, Free - 262246 MB;
Motherboard: Gateway, WG43M
Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated and Enabled
DDS (Ver_2012-10-19.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 10.7.2
Run by Terry at 20:05:03 on 2012-10-21
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.6109.3134 [GMT -7:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Program Files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\SysWOW64\svchost.exe -k Akamai
C:\Program Files (x86)\BlueStacks\HD-LogRotatorService.exe
C:\Program Files (x86)\CyberLink\PowerDVD11\Kernel\DMP\CLHNServiceForPowerDVD.exe
C:\Program Files (x86)\CyberLink\PowerDVD11\Common\MediaServer\CLMSMonitorService.exe
C:\Program Files (x86)\CyberLink\PowerDVD11\Common\MediaServer\CLMSServer.exe
C:\Program Files\Easy-Hide-IP\rdr\EasyRedirect.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\FreeFileViewer\FFVCheckForUpdates.exe
C:\Program Files (x86)\Gateway\Registration\GregHSRW.exe
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Windows\system32\mfevtps.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\13.2.0\ToolbarUpdater.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\The Weather Channel FW\Desktop\DesktopWeather.exe
C:\Program Files (x86)\Internet Download Manager\IDMan.exe
C:\Users\Terry\AppData\Local\Akamai\netsession_win.exe
C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
C:\Program Files (x86)\AOL OnePoint\IDVault.exe
C:\Program Files (x86)\Common Files\aol\1285107697\ee\aolsoftware.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files (x86)\Windows iLivid Toolbar\Datamngr\datamngrUI.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files (x86)\McAfee Security Scan\3.0.207\SSScheduler.exe
C:\Users\Terry\AppData\Local\Akamai\netsession_win.exe
C:\Users\Terry\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Internet Download Manager\IEMonitor.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\HP\HP Software Update\HPWUCli.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\TweetDeck\TweetDeck.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\Terry\Downloads\Programs\HijackThis.exe
C:\Program Files\McAfee\VirusScan\mcods.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Common Files\AVG Secure Search\ScriptHelperInstaller\13.2.0\ScriptHelper.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxps://isearch.avg.com/?cid={1EEADFFC-FAEC-4DC3-BB44-6522C2D5B84B}&mid=6a5aa9b425c147d086e6d14acce4e9e6-1f8c3cacd4a46d68ff0029b345ebc3cc54dcc931&lang=en&ds=gm011&pr=sa&d=2012-10-17 14:30:23&v=13.2.0.1&sap=hp
uWindow Title = Windows Internet Explorer provided by AOL
uSearch Bar = hxxp://feed.snap.do/?publisher=SnapdoIMonetizer&dpid=SnapdoIMonetizer&co=US&userid=5bbd0e3c-80fa-4d7a-b418-8e18e18bf2f8&searchtype=ds&q={searchTerms}
uSearch Page = hxxp://feed.snap.do/?publisher=SnapdoIMonetizer&dpid=SnapdoIMonetizer&co=US&userid=5bbd0e3c-80fa-4d7a-b418-8e18e18bf2f8&searchtype=ds&q={searchTerms}
uDefault_Page_URL = hxxp://www.aol.com/?ncid=customie9
uDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=sx2801&r=173608109107p0498v175k4601s224
mDefault_Page_URL = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=sx2801&r=173608109107p0498v175k4601s224
uSearchAssistant = hxxp://feed.snap.do/?publisher=SnapdoIMonetizer&dpid=SnapdoIMonetizer&co=US&userid=5bbd0e3c-80fa-4d7a-b418-8e18e18bf2f8&searchtype=ds&q={searchTerms}
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
mURLSearchHooks: AOL Toolbar Search Class: {f0e98552-8e47-4c6c-9b3a-11ab0549f94d} - C:\Program Files (x86)\AOL Toolbar\aoltb.dll
mURLSearchHooks: uTorrentControl2 Toolbar: {687578b9-7132-4a7a-80e4-30ee31099e03} - C:\Program Files (x86)\uTorrentControl2\prxtbuTor.dll
BHO: IDM integration (IDMIEHlprObj Class): {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files (x86)\Internet Download Manager\IDMIECC.dll
BHO: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Vid-Saver: {11111111-1111-1111-1111-110011341191} - C:\Program Files (x86)\Vid-Saver\Vid-Saver.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Babylon toolbar helper: {2EECD738-5844-4a99-B4B6-146BF802613B} - C:\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.4.35.10\bh\BabylonToolbar.dll
BHO: AOL Toolbar Loader: {3ef64538-8b54-4573-b48f-4d34b0238ab2} - C:\Program Files (x86)\AOL Toolbar\aoltb.dll
BHO: uTorrentControl2 Toolbar: {687578b9-7132-4a7a-80e4-30ee31099e03} - C:\Program Files (x86)\uTorrentControl2\prxtbuTor.dll
BHO: Window Shopper: {74F475FA-6C75-43BD-AAB9-ECDA6184F600} - C:\Program Files (x86)\Superfish\Window Shopper\SuperfishIEAddon.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20120621140137.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} -
BHO: Searchqu Toolbar: {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\Program Files (x86)\Windows iLivid Toolbar\ToolBar\searchqudtx.dll
BHO: UrlHelper Class: {A40DC6C5-79D0-4ca8-A185-8FF989AF1115} - C:\Program Files (x86)\Windows iLivid Toolbar\Datamngr\IEBHO.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: AOL OnePoint: {B84CDBE7-1B46-494B-A188-01D4C52DEB61} - C:\ProgramData\White Sky, Inc\ID Vault\IEBHO1.12.907.2\NativeBHO.dll
BHO: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: Yontoo Layers: {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files (x86)\Yontoo Layers Client\YontooIEClient.dll
BHO: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
TB: AOL Toolbar: {BA00B7B1-0351-477A-B948-23E3EE5A73D4} - C:\Program Files (x86)\AOL Toolbar\aoltb.dll
TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
TB: Searchqu Toolbar: {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\Program Files (x86)\Windows iLivid Toolbar\ToolBar\searchqudtx.dll
TB: AOL Toolbar: {ba00b7b1-0351-477a-b948-23e3ee5a73d4} - C:\Program Files (x86)\AOL Toolbar\aoltb.dll
TB: uTorrentControl2 Toolbar: {687578b9-7132-4a7a-80e4-30ee31099e03} - C:\Program Files (x86)\uTorrentControl2\prxtbuTor.dll
TB: <No Name>: {ae07101b-46d4-4a98-af68-0333ea26e113} - LocalServer32 - <no file>
TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [DW6] "C:\Program Files (x86)\The Weather Channel FW\Desktop\DesktopWeather.exe"
uRun: [IDMan] C:\Program Files (x86)\Internet Download Manager\IDMan.exe /onboot
uRun: [Akamai NetSession Interface] C:\Users\Terry\AppData\Local\Akamai\netsession_win.exe
uRun: [DW7] "C:\Program Files (x86)\The Weather Channel\The Weather Channel App\TWCApp.exe"
uRun: [Easy-Hide-IP] C:\Program Files\Easy-Hide-IP\easy-hide-ip.exe
uRun: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
mRun: [HostManager] C:\Program Files (x86)\Common Files\AOL\1285107697\ee\AOLSoftware.exe
mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun: [DATAMNGR] C:\PROGRA~2\WI3C8A~1\Datamngr\DATAMN~1.EXE
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [StartNowToolbarHelper] "C:\Program Files (x86)\StartNow Toolbar\ToolbarHelper.exe"
mRun: [ROC_roc_ssl_v12] "C:\Program Files (x86)\AVG Secure Search\ROC_roc_ssl_v12.exe" / /PROMPT /CMPID=roc_ssl_v12
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [PATHPILOT] C:\Program Files (x86)\Aktiv MP3 Recorder\Aktiv MP3 Recorder.lnk
mRun: [Wondershare Helper Compact.exe] C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe
mRun: [BrowserPlugInHelper] C:\Program Files (x86)\Wondershare\Video Converter Pro\BrowserPlugInHelper.exe
mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
mRun: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
StartupFolder: C:\Users\Terry\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\D ropbox.lnk - C:\Users\Terry\AppData\Roaming\Dropbox\bin\Dropbox.exe
StartupFolder: C:\Users\Terry\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Z INIOA~1.LNK - C:\Program Files (x86)\Zinio Alert Messenger\Zinio Alert Messenger.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\AOLONE~1.LNK - C:\Program Files (x86)\AOL OnePoint\IDVault.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\3.0.207\SSScheduler.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
IE: Add to Google Photos Screensa&ver - C:\Windows\System32\GPhotos.scr/200
IE: Download all links with IDM - C:\Program Files (x86)\Internet Download Manager\IEGetAll.htm
IE: Download with IDM - C:\Program Files (x86)\Internet Download Manager\IEExt.htm
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {3B54DEAB-C6D4-48a8-8C32-A70558643400} - C:\Program Files (x86)\FinalVideoDownloader\fvdRunner.html
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {A69A551A-1AAE-4B67-8C2E-52F8B8A19504} - {A69A551A-1AAE-4B67-8C2E-52F8B8A19504} - C:\Program Files (x86)\Superfish\Window Shopper\SuperfishIEAddon.dll
IE: {C461FBFE-C0DE-4757-89DD-A5A833B9AC1F} - C:\Program Files (x86)\Crawler\Radio\CRadio.exe
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
LSP: C:\Windows\System32\EasyRedirect.dll
Trusted Zone: twitter.com
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} - hxxp://trial.trymicrosoftoffice.com/trialoaa/buymsoffice_assets/framework/microsoft/wrc32.ocx
DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {D71F9A27-723E-4B8B-B428-B725E47CBA3E} - hxxp://imikimi.com/download/imikimi_plugin_0.5.1.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{EFFF6009-DCDE-4DC2-9789-AFC20BEE3BC9} : DHCPNameServer = 75.75.75.75 75.75.76.76
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\MSC\McSnIePl.dll
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\13.2.0\ViProtocol.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg pku2u livessp
x64-mStart Page = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=sx2801&r=173608109107p0498v175k4601s224
x64-mDefault_Page_URL = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=sx2801&r=173608109107p0498v175k4601s224
x64-BHO: IDM integration (IDMIEHlprObj Class): {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files (x86)\Internet Download Manager\IDMIECC64.dll
x64-BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\McAfee\SystemCore\ScriptSn.20120621140137.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: UrlHelper Class: {A40DC6C5-79D0-4ca8-A185-8FF989AF1115} - C:\Program Files (x86)\Windows iLivid Toolbar\Datamngr\x64\IEBHO.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: Hotspot Shield Class: {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} -
x64-TB: <No Name>: {ae07101b-46d4-4a98-af68-0333ea26e113} - LocalServer32 - <no file>
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\McAfee\MSC\McSnIePl64.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Terry\AppData\Roaming\Mozilla\Firefox\Profiles\ihssikjn.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.aol.com/search/search?q={searchTerms}&s_it=customfirefoxright&s_qt=sb&tb_uuid=201210141948 25702&tb_oid=14-10-2012&tb_mrud=14-10-2012
FF - prefs.js: browser.search.selectedEngine - AVG Secure Search
FF - prefs.js: browser.startup.homepage - hxxps://isearch.avg.com/?cid=%GUID%&mid=%MID%&lang=%LANG%&ds=%DISTSOURCE%&pr=%PROFILE%&d=%INSTALLDA TE%&v=%TBVERSION%&sap=hp
FF - prefs.js: keyword.URL - hxxps://isearch.avg.com/search?cid={1EEADFFC-FAEC-4DC3-BB44-6522C2D5B84B}&mid=6a5aa9b425c147d086e6d14acce4e9e6-1f8c3cacd4a46d68ff0029b345ebc3cc54dcc931&lang=en&ds=gm011&pr=sa&d=2012-10-17 14:30:23&v=13.2.0.1&sap=ku&q=
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\progra~2\mcafee\msc\npMcSnFFPl.dll
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnu.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnupdater2.dll
FF - plugin: C:\Program Files (x86)\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Program Files\Tracker Software\PDF Viewer\Win32\npPDFXCviewNPPlugin.dll
FF - plugin: C:\ProgramData\Best Buy pc app\npBestBuyPcAppDetector.dll
FF - plugin: C:\Users\Terry\AppData\Roaming\Mozilla\Firefox\Profiles\ihssikjn.default\ex tensions\{32b29df0-2237-4370-9a29-37cebb730e9b}\plugins\np-mswmp.dll
FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw_1167637.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_4_402_287.dll
FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
FF - ExtSQL: 2012-09-08 10:36; mozilla_cc@internetdownloadmanager.com; C:\Users\Terry\AppData\Roaming\IDM\idmmzcc5
FF - ExtSQL: 2012-09-24 10:51; {32b29df0-2237-4370-9a29-37cebb730e9b}; C:\Users\Terry\AppData\Roaming\Mozilla\Firefox\Profiles\ihssikjn.default\ex tensions\{32b29df0-2237-4370-9a29-37cebb730e9b}
FF - ExtSQL: 2012-10-05 13:41; smartwebprinting@hp.com; C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
FF - ExtSQL: 2012-10-14 12:48; {7affbfae-c4e2-4915-8c0f-00fa3ec610a1}; C:\Users\Terry\AppData\Roaming\Mozilla\Firefox\Profiles\ihssikjn.default\ex tensions\{7affbfae-c4e2-4915-8c0f-00fa3ec610a1}
FF - ExtSQL: 2012-10-14 16:32; {D9A7CBEC-DE1A-444f-A092-844461596C4D}; C:\Users\Terry\AppData\Roaming\Mozilla\Firefox\Profiles\ihssikjn.default\ex tensions\{D9A7CBEC-DE1A-444f-A092-844461596C4D}
FF - ExtSQL: !HIDDEN! 2012-10-05 13:41; smartwebprinting@hp.com; C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\System32\drivers\mfehidk.sys [2010-5-31 647208]
R0 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\System32\drivers\mfewfpk.sys [2011-1-22 289664]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2011-9-1 55856]
R1 avgtp;avgtp;C:\Windows\System32\drivers\avgtpx64.sys [2012-10-17 30568]
R1 mfenlfk;McAfee NDIS Light Filter;C:\Windows\System32\drivers\mfenlfk.sys [2011-1-22 75936]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE [2011-8-11 140672]
R2 {329F96B6-DF1E-4328-BFDA-39EA953C1312};Power Control [2011/09/23 16:00:52];C:\Program Files (x86)\CyberLink\PowerDVD11\Common\NavFilter\000.fcl [2011-5-16 148976]
R2 AdobeActiveFileMonitor9.0;Adobe Active File Monitor V9;C:\Program Files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe [2010-9-30 169408]
R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-7-27 63960]
R2 Akamai;Akamai NetSession Interface;C:\Windows\System32\svchost.exe -k Akamai [2009-7-13 27136]
R2 BstHdDrv;BlueStacks Hypervisor;C:\Program Files (x86)\BlueStacks\HD-Hypervisor-amd64.sys [2012-7-23 72856]
R2 BstHdLogRotatorSvc;BlueStacks Log Rotator Service;C:\Program Files (x86)\BlueStacks\HD-LogRotatorService.exe [2012-7-23 383128]
R2 CLHNServiceForPowerDVD;CLHNServiceForPowerDVD;C:\Program Files (x86)\CyberLink\PowerDVD11\Kernel\DMP\CLHNServiceForPowerDVD.exe [2011-9-23 83240]
R2 CyberLink PowerDVD 11.0 Monitor Service;CyberLink PowerDVD 11.0 Monitor Service;C:\Program Files (x86)\CyberLink\PowerDVD11\Common\MediaServer\CLMSMonitorService.exe [2011-9-23 70952]
R2 CyberLink PowerDVD 11.0 Service;CyberLink PowerDVD 11.0 Service;C:\Program Files (x86)\CyberLink\PowerDVD11\Common\MediaServer\CLMSServer.exe [2011-9-23 312616]
R2 EasyRedirect;EasyRedirect;C:\Program Files\Easy-Hide-IP\rdr\EasyRedirect.exe [2012-7-23 3542856]
R2 Greg_Service;GRegService;C:\Program Files (x86)\Gateway\Registration\GregHSRW.exe [2009-8-28 1150496]
R2 IDMWFP;IDMWFP;C:\Windows\System32\drivers\idmwfp.sys [2012-10-10 160992]
R2 McMPFSvc;McAfee Personal Firewall Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2012-4-4 249936]
R2 McNaiAnn;McAfee VirusScan Announcer;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2012-4-4 249936]
R2 McProxy;McAfee Proxy Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2012-4-4 249936]
R2 McShield;McAfee McShield;C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe [2011-1-22 199272]
R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe [2011-1-22 210584]
R2 mfevtp;McAfee Validation Trust Protection Service;C:\Windows\System32\mfevtps.exe [2011-1-22 162192]
R2 ntk_PowerDVD;ntk_PowerDVD;C:\Program Files (x86)\CyberLink\PowerDVD11\Kernel\DMP\ntk_PowerDVD_64.sys [2011-9-23 75248]
R2 Updater Service;Updater Service;C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe [2010-4-8 243232]
R2 vToolbarUpdater13.2.0;vToolbarUpdater13.2.0;C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\13.2.0\ToolbarUpdater.exe [2012-10-17 711112]
R3 appliandMP;appliandMP;C:\Windows\System32\drivers\appliand.sys [2012-9-30 33888]
R3 cfwids;McAfee Inc. cfwids;C:\Windows\System32\drivers\cfwids.sys [2011-1-22 65264]
R3 e1yexpress;Intel(R) Gigabit Network Connections Driver;C:\Windows\System32\drivers\e1y60x64.sys [2009-6-10 281088]
R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI;C:\Windows\System32\drivers\IntcHdmi.sys [2010-4-8 138752]
R3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\System32\drivers\mfeavfk.sys [2011-1-22 229528]
R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\System32\drivers\mfefirek.sys [2011-1-22 487296]
R3 mferkdet;McAfee Inc. mferkdet;C:\Windows\System32\drivers\mferkdet.sys [2011-1-22 100912]
R3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
R3 WsAudioDevice_383S(1);WsAudioDevice_383S(1);C:\Windows\System32\drivers\WsA udioDevice_383S(1).sys [2012-10-2 29288]
S2 BstHdAndroidSvc;BlueStacks Android Service;C:\Program Files (x86)\BlueStacks\HD-Service.exe [2012-7-23 395416]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-10-14 116648]
S2 IDVaultSvc;AOL OnePoint Service;C:\Program Files (x86)\AOL OnePoint\IDVaultSvc.exe [2012-9-14 61784]
S2 Updater Service for StartNow Toolbar;Updater Service for StartNow Toolbar;C:\Program Files (x86)\StartNow Toolbar\ToolbarUpdaterService.exe --> C:\Program Files (x86)\StartNow Toolbar\ToolbarUpdaterService.exe [?]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-9-21 250808]
S3 appliand;Applian Network Service;C:\Windows\System32\drivers\appliand.sys [2012-9-30 33888]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-10-14 116648]
S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\3.0.207\McCHSvc.exe [2011-6-17 237008]
S3 MozillaMaintenance;Mozilla Maintenance Service;C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-10-14 115168]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-6-1 59392]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-8-30 1255736]
.
=============== Created Last 30 ================
.
2012-10-22 00:35:35 -------- d-----w- C:\ProgramData\STOPzilla!
2012-10-22 00:35:35 -------- d-----w- C:\Program Files (x86)\STOPzilla!
2012-10-21 23:54:54 -------- d-----w- C:\Users\Terry\AppData\Roaming\DriverCure
2012-10-21 23:54:53 -------- d-----w- C:\Users\Terry\AppData\Roaming\SpeedyPC Software
2012-10-21 23:54:45 -------- d-----w- C:\Program Files (x86)\Common Files\SpeedyPC Software
2012-10-21 23:54:41 -------- d-----w- C:\ProgramData\SpeedyPC Software
2012-10-21 23:54:41 -------- d-----w- C:\Program Files (x86)\SpeedyPC Software
2012-10-21 20:16:20 -------- d-----w- C:\ProgramData\AVG2013
2012-10-21 20:10:45 -------- d-----w- C:\Users\Terry\AppData\Local\Avg2013
2012-10-21 00:10:44 -------- d-----w- C:\Program Files (x86)\VS Revo Group
2012-10-20 23:16:46 -------- d-----w- C:\Users\Terry\AppData\Roaming\TuneUp Software
2012-10-20 23:14:38 -------- d-----w- C:\Program Files (x86)\AVG
2012-10-20 23:12:41 -------- d-----w- C:\Users\Terry\AppData\Local\MFAData
2012-10-20 22:47:27 -------- d-----w- C:\ProgramData\MFAData
2012-10-20 16:31:06 -------- d-----w- C:\Program Files\Perfect Uninstaller
2012-10-17 21:30:26 -------- d-----w- C:\ProgramData\AVG Secure Search
2012-10-17 21:30:23 30568 ----a-w- C:\Windows\System32\drivers\avgtpx64.sys
2012-10-17 21:30:22 -------- d-----w- C:\Program Files (x86)\Common Files\AVG Secure Search
2012-10-17 21:30:20 -------- d-----w- C:\Program Files (x86)\AVG Secure Search
2012-10-17 21:29:56 -------- d-----w- C:\Program Files (x86)\GRETECH
2012-10-16 15:11:11 -------- d-----w- C:\Users\Terry\AppData\Roaming\uTorrent
2012-10-14 19:46:16 -------- d-----w- C:\Users\Terry\AppData\Roaming\FinalVideoDownloader
2012-10-13 04:01:01 -------- d-----w- C:\Users\Terry\AppData\Local\{DC84B566-B8D7-4FDA-A2EB-94D3A13F434E}
2012-10-10 21:38:07 -------- d-----w- C:\Users\Terry\Citrix
2012-10-10 09:36:33 160992 ----a-w- C:\Windows\System32\drivers\idmwfp.sys
2012-10-10 08:49:00 1659760 ----a-w- C:\Windows\System32\drivers\ntfs.sys
2012-10-10 08:47:54 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2012-10-10 08:47:54 2048 ----a-w- C:\Windows\System32\tzres.dll
2012-10-10 08:47:30 715776 ----a-w- C:\Windows\System32\kerberos.dll
2012-10-10 08:47:30 542208 ----a-w- C:\Windows\SysWow64\kerberos.dll
2012-10-10 08:47:24 1464320 ----a-w- C:\Windows\System32\crypt32.dll
2012-10-10 08:47:24 1159680 ----a-w- C:\Windows\SysWow64\crypt32.dll
2012-10-10 08:47:23 184320 ----a-w- C:\Windows\System32\cryptsvc.dll
2012-10-10 08:47:23 140288 ----a-w- C:\Windows\SysWow64\cryptsvc.dll
2012-10-10 08:47:23 140288 ----a-w- C:\Windows\System32\cryptnet.dll
2012-10-10 08:47:22 103936 ----a-w- C:\Windows\SysWow64\cryptnet.dll
2012-10-07 22:03:29 -------- d-----w- C:\Users\Terry\AppData\Local\{A592FC42-2548-418D-8148-0F01F35E30FD}
2012-10-05 21:14:09 -------- d-----w- C:\Users\Terry\AppData\Roaming\GetRightToGo
2012-10-05 20:45:34 -------- d-----w- C:\ProgramData\WEBREG
2012-10-05 20:41:34 -------- d-----w- C:\Program Files (x86)\Yahoo!
2012-10-05 20:39:18 -------- d-----w- C:\Windows\SysWow64\spool
2012-10-05 20:38:29 -------- d-----w- C:\Program Files (x86)\Common Files\Hewlett-Packard
2012-10-05 20:38:18 -------- d-----w- C:\Program Files (x86)\Common Files\HP
2012-10-05 20:35:44 -------- d-----w- C:\Program Files\HP
2012-10-05 20:34:15 642360 ----a-w- C:\Windows\System32\hpzids40.dll
2012-10-04 19:09:57 -------- d-----w- C:\Users\Terry\AppData\Local\{BCAC4329-894D-4B05-9B5E-8669AB95696E}
2012-10-04 18:36:13 -------- d-----w- C:\Users\Terry\AppData\Roaming\Wondershare Video Converter Pro
2012-10-04 18:35:43 -------- d-----w- C:\Program Files\Common Files\Wondershare
2012-10-04 18:35:15 -------- d-----w- C:\ProgramData\Wondershare Video Converter Pro
2012-10-02 18:41:08 -------- d-----w- C:\Users\Terry\AppData\Local\Wondershare
2012-10-02 18:41:07 -------- d-----w- C:\Program Files (x86)\Common Files\Wondershare
2012-10-02 18:41:04 -------- d-----w- C:\Users\Terry\AppData\Roaming\Wondershare
2012-10-02 18:40:35 29288 ----a-w- C:\Windows\System32\drivers\WsAudioDevice_383S(1).sys
2012-10-02 18:40:30 -------- d-----w- C:\Program Files (x86)\Wondershare
2012-10-02 18:16:37 -------- d-----w- C:\Program Files (x86)\Nexus Radio
2012-10-02 03:59:15 -------- d-----w- C:\Users\Terry\AppData\Local\{E72FF8A0-FB3D-4A67-BC74-FC27D852BD68}
2012-10-01 03:52:23 33888 ----a-w- C:\Windows\System32\drivers\appliand.sys
2012-10-01 00:17:25 -------- d-----w- C:\Windows\Applian Director
2012-10-01 00:17:25 -------- d-----w- C:\Program Files (x86)\Applian Director
2012-10-01 00:16:06 -------- d-----w- C:\Windows\Replay Video Capture 6
2012-10-01 00:16:06 -------- d-----w- C:\Program Files (x86)\Replay Video Capture 6
2012-09-30 05:23:30 -------- d-----w- C:\Users\Terry\AppData\Local\{1C208E3E-0069-4284-902C-9091C7F89939}
2012-09-28 15:30:57 -------- d-----w- C:\Users\Terry\AppData\Local\Jaksta_Technologies_Pty_L
2012-09-28 15:18:21 -------- d-----w- C:\Program Files (x86)\Applian Technologies
2012-09-28 15:17:35 -------- d-----w- C:\Users\Terry\AppData\Roaming\Replay Media Catcher 4
2012-09-28 15:17:35 -------- d-----w- C:\ProgramData\Applian
2012-09-25 18:32:22 -------- d-----w- C:\Users\Terry\AppData\Local\{5758D7A1-F90B-419F-B283-BDE854D3F072}
2012-09-25 17:11:09 245760 ----a-w- C:\Windows\System32\OxpsConverter.exe
2012-09-25 02:18:22 -------- d-----w- C:\Users\Terry\AppData\Local\{6F0C4EB6-319E-4DEC-9CBB-FE10B2687CD6}
2012-09-24 17:50:50 344064 ----a-w- C:\Windows\SysWow64\msvcr70.dll
2012-09-23 22:45:23 -------- d-----w- C:\ProgramData\Blueberry
2012-09-23 22:43:13 -------- d-----w- C:\Users\Terry\AppData\Roaming\Blueberry
2012-09-23 22:42:41 5632 ----a-w- C:\Windows\System32\bbchlp.dll
2012-09-23 22:42:41 4608 ----a-w- C:\Windows\System32\drivers\bbcap.sys
2012-09-23 22:42:41 37376 ----a-w- C:\Windows\System32\bbcap.dll
2012-09-23 22:42:34 -------- d-----w- C:\Users\Terry\AppData\Roaming\LogSys
2012-09-23 22:42:33 -------- d-----w- C:\ProgramData\LogSys
2012-09-23 22:31:45 -------- d-----w- C:\Users\Terry\AppData\Local\Screencast-O-Matic
.
==================== Find3M ====================
.
2012-10-09 11:24:09 73656 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-10-09 11:24:09 696760 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-10-09 11:24:04 10220472 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe
2012-09-13 21:06:56 42248 ----a-w- C:\Windows\System32\drivers\hssdrv6.sys
2012-09-13 19:26:44 38632 ----a-w- C:\Windows\System32\drivers\taphss.sys
2012-09-09 04:06:52 95208 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2012-09-09 04:06:47 821736 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll
2012-09-09 04:06:47 746984 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2012-08-30 18:03:45 5559664 ----a-w- C:\Windows\System32\ntoskrnl.exe
2012-08-30 17:12:02 3968880 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2012-08-30 17:12:02 3914096 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2012-08-24 18:05:07 220160 ----a-w- C:\Windows\System32\wintrust.dll
2012-08-24 16:57:48 172544 ----a-w- C:\Windows\SysWow64\wintrust.dll
2012-08-24 10:31:32 2312704 ----a-w- C:\Windows\System32\jscript9.dll
2012-08-24 10:21:18 1392128 ----a-w- C:\Windows\System32\wininet.dll
2012-08-24 10:20:11 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2012-08-24 10:14:45 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2012-08-24 10:13:29 599040 ----a-w- C:\Windows\System32\vbscript.dll
2012-08-24 10:09:42 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2012-08-24 06:59:17 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll
2012-08-24 06:51:27 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-08-24 06:51:02 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2012-08-24 06:47:26 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2012-08-24 06:47:12 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll
2012-08-24 06:43:58 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2012-08-22 18:12:50 1913200 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2012-08-22 18:12:40 950128 ----a-w- C:\Windows\System32\drivers\ndis.sys
2012-08-22 18:12:40 376688 ----a-w- C:\Windows\System32\drivers\netio.sys
2012-08-22 18:12:33 288624 ----a-w- C:\Windows\System32\drivers\FWPKCLNT.SYS
2012-08-20 18:48:44 362496 ----a-w- C:\Windows\System32\wow64win.dll
2012-08-20 18:48:44 243200 ----a-w- C:\Windows\System32\wow64.dll
2012-08-20 18:48:44 13312 ----a-w- C:\Windows\System32\wow64cpu.dll
2012-08-20 18:48:43 215040 ----a-w- C:\Windows\System32\winsrv.dll
2012-08-20 18:48:37 16384 ----a-w- C:\Windows\System32\ntvdm64.dll
2012-08-20 18:48:35 424448 ----a-w- C:\Windows\System32\KernelBase.dll
2012-08-20 18:46:22 338432 ----a-w- C:\Windows\System32\conhost.exe
2012-08-20 17:40:21 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2012-08-20 17:38:44 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2012-08-20 17:38:26 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2012-08-20 17:37:19 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2012-08-20 17:37:18 274944 ----a-w- C:\Windows\SysWow64\KernelBase.dll
2012-08-20 15:38:21 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2012-08-20 15:38:20 2048 ----a-w- C:\Windows\SysWow64\user.exe
2012-08-20 15:33:28 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2012-08-20 15:33:28 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2012-08-20 15:33:28 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2012-08-20 15:33:28 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
2012-08-02 17:58:52 574464 ----a-w- C:\Windows\System32\d3d10level9.dll
2012-08-02 16:57:20 490496 ----a-w- C:\Windows\SysWow64\d3d10level9.dll
2012-04-02 00:56:00 22259528 ----a-w- C:\Program Files (x86)\vlc-2.0.1-win32.exe
2011-09-02 00:40:59 1228384 ----a-w- C:\Program Files (x86)\PremiereElements_9_LS15.exe
.
============= FINISH: 20:05:38.54 ===============
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-10-19.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 8/29/2010 10:32:47 AM
System Uptime: 10/21/2012 6:15:12 PM (2 hours ago)
.
Motherboard: Gateway | | WG43M
Processor: Pentium(R) Dual-Core CPU E5500 @ 2.80GHz | CPU 1 | 2803/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 918 GiB total, 640.286 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is FIXED (FAT32) - 298 GiB total, 256.1 GiB free.
H: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e96f-e325-11ce-bfc1-08002be10318}
Description: Microsoft PS/2 Mouse
Device ID: ACPI\PNP0F03\4&24B7B7D9&0
Manufacturer: Microsoft
Name: Microsoft PS/2 Mouse
PNP Device ID: ACPI\PNP0F03\4&24B7B7D9&0
Service: i8042prt
.
==== System Restore Points ===================
.
RP234: 10/17/2012 11:49:44 PM - Scheduled Checkpoint
RP235: 10/20/2012 7:09:25 AM - Installed Java 7 Update 9
RP236: 10/20/2012 10:30:57 AM - Windows Modules Installer
RP237: 10/20/2012 10:41:56 AM - Windows Modules Installer
RP238: 10/20/2012 10:44:12 AM - Windows Modules Installer
RP239: 10/20/2012 4:14:13 PM - Installed AVG 2013
RP240: 10/20/2012 4:14:48 PM - Installed AVG 2013
RP241: 10/20/2012 4:24:11 PM - Removed AVG 2013
RP242: 10/20/2012 5:17:56 PM - Removed AVG 2013
RP243: 10/20/2012 5:23:32 PM - Removed AVG 2013
RP244: 10/21/2012 3:00:17 AM - Windows Update
RP245: 10/21/2012 1:14:24 PM - Installed AVG 2013
RP246: 10/21/2012 1:15:27 PM - Installed AVG 2013
RP247: 10/21/2012 1:17:01 PM - Removed AVG 2013
RP248: 10/21/2012 5:34:55 PM - Installed STOPzilla. Available with Windows Installer
version 1.2 and later.
RP249: 10/21/2012 5:53:49 PM - StopZILLA! Restore Point.
RP250: 10/21/2012 5:59:30 PM - Restore Operation
.
==== Installed Programs ======================
.
µTorrent
3100_3200_3300_Help
3100_3200_3300trb
3200
64 Bit HP CIO Components Installer
7-Zip 9.22beta
Acrobat.com
Adobe AIR
Adobe Community Help
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Photoshop Elements 9
Adobe Photoshop.com Inspiration Browser
Adobe Premiere Elements 9
Adobe Reader X (10.1.4)
Adobe Shockwave Player 11.6
Advertising Center
AIO_CDB_ProductContext
AIO_CDB_Software
AIO_Scan
Akamai NetSession Interface
Akamai NetSession Interface Service
AOL OnePoint
AOL Toolbar
AOL Uninstaller (Choose which Products to Remove)
Apple Application Support
Apple Software Update
Applian Director
Ask Toolbar
AVG Security Toolbar
Babylon toolbar on IE
Best Buy pc app
BlueStacks
BufferChm
CollageIt 1.8.9
Compatibility Pack for the 2007 Office system
Copy
Crawler Radio & MP3 Player
CyberLink PowerDVD 11
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Destinations
DeviceDiscovery
DocProc
Download Updater (AOL LLC)
Dropbox
Easy-Hide-IP 4.1.7.0
EasyDownloads - fastest downloads in two clicks!
Elements 9 Organizer
Elements STI Installer
EZ Fonts
Fax
File Type Assistant
Final Video Downloader 2011
FoxTab Media Player
Free File Viewer 2011
Free Video to JPG Converter version 2.1.2.920
Gateway InfoCentre
Gateway Photo Frame 4.2.3.10
Gateway Recovery Management
Gateway Registration
Gateway ScreenSaver
Gateway Updater
GOM Player
Google Chrome
Google Talk (remove only)
Google Update Helper
GPBaseService2
Hotkey Utility
HP Customer Participation Program 13.0
HP Imaging Device Functions 13.0
HP Photosmart Essential 3.5
HP Photosmart Officejet and Deskjet All-In-One Driver Software 13.0 Rel. B
HP Smart Web Printing 4.51
HP Solution Center 13.0
HP Update
HPPhotoGadget
HPPhotoSmartDiscLabelContent1
HPPhotosmartEssential
HPProductAssistant
HPSSupply
Identity Card
iLivid
ImagXpress
Imikimi Plugin
InstaCodecs
InstallIQ Updater
Intel(R) Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
Internet Download Manager
Internet TV for Windows Media Center
IrfanView (remove only)
Java 7 Update 7
Java Auto Updater
Java(TM) 6 Update 30
JavaFX 2.1.1
JDownloader
Junk Mail filter update
K-Lite Codec Pack 7.8.0 (Full)
Malwarebytes Anti-Malware version 1.62.0.1300
MarketResearch
McAfee Security Scan Plus
McAfee SecurityCenter
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Student 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
Microsoft XML Parser
Microsoft_VC80_CRT_x86
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Microsoft_VC90_CRT_x86
Mozilla Firefox 16.0.1 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nero 9 Essentials
Nero ControlCenter
Nero DiscSpeed
Nero DiscSpeed Help
Nero DriveSpeed
Nero DriveSpeed Help
Nero Express Help
Nero InfoTool
Nero InfoTool Help
Nero Installer
Nero Online Upgrade
Nero StartSmart
Nero StartSmart Help
Nero StartSmart OEM
NeroExpress
neroxml
Network64
OCR Software by I.R.I.S. 13.0
Pando
PC Optimizer Pro
PDF-Viewer
Picasa 3
QuickTime
Ralink RT2860 Wireless LAN Card
RAR File Open Knife - Free Opener
Realtek High Definition Audio Driver
Replay Media Catcher 4 (4.4.4)
Replay Video Capture 6
Scan
Screencast-O-Matic
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft Excel 2010 (KB2597166) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553260) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589322) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition
Security Update for Microsoft SharePoint Workspace 2010 (KB2566445)
Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2553488) 32-Bit Edition
Shape Collage
Shop for HP Supplies
SmartSound Quicktracks for Premiere Elements 9.0
SmartWebPrinting
SolutionCenter
StartNow Toolbar
Status
SUPERAntiSpyware
swMSM
The Weather Channel App
The Weather Channel Desktop 6
Toolbox
TrayApp
TweetDeck
Ulead GIF Animator 5 TBYB
Uninstall AOL Emergency Connect Utility 1.0
UnloadSupport
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553272) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598289) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
uTorrentControl2 Toolbar
VC80CRTRedist - 8.0.50727.6195
Vid-Saver
Viewpoint Media Player
VLC media player 2.0.2
WebReg
Welcome Center
Window Shopper
Windows iLivid Toolbar
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Media Center Add-in for Flash
Windows Media Player Firefox Plugin
Wondershare Streaming Audio Recorder(Build 2.0.3.3)
Yahoo! Toolbar
Yontoo Layers Client 1.10.01
.
==== Event Viewer Messages From Past Week ========
.
10/21/2012 6:16:52 PM, Error: Service Control Manager [7009] - A timeout was
reached (30000 milliseconds) while waiting for the AOL OnePoint Service service to
connect.
10/21/2012 6:16:52 PM, Error: Service Control Manager [7000] - The AOL OnePoint
Service service failed to start due to the following error: The service did not respond to
the start or control request in a timely fashion.
10/21/2012 6:16:23 PM, Error: Service Control Manager [7023] - The BlueStacks
Android Service service terminated with the following error: An exception occurred in
the service when handling the control request.
10/21/2012 6:15:43 PM, Error: Service Control Manager [7024] - The Windows
Firewall service terminated with service-specific error Access is denied..
10/21/2012 6:00:55 PM, Error: Service Control Manager [7011] - A timeout (30000
milliseconds) was reached while waiting for a transaction response from the
WMPNetworkSvc service.
10/21/2012 5:57:18 PM, Error: Microsoft-Windows-WMPNSS-Service [14323] -
Service 'WMPNetworkSvc' did not start correctly because MFCreateWMPMDEOpCenter
encountered error '0xc00d4268'. If possible, reinstall Windows Media Player.
10/21/2012 5:52:56 PM, Error: Service Control Manager [7026] - The following boot-
start or system-start driver(s) failed to load: SABKUTIL
10/21/2012 5:33:25 PM, Error: Service Control Manager [7034] - The hpqcxs08 service
terminated unexpectedly. It has done this 1 time(s).
10/21/2012 5:33:25 PM, Error: Service Control Manager [7034] - The HP CUE
DeviceDiscovery Service service terminated unexpectedly. It has done this 1 time(s).
10/21/2012 5:33:25 PM, Error: Service Control Manager [7031] - The Akamai
NetSession Interface service terminated unexpectedly. It has done this 1 time(s). The
following corrective action will be taken in 1000 milliseconds: Restart the service.
10/21/2012 5:19:54 PM, Error: Service Control Manager [7000] - The SABKUTIL
service failed to start due to the following error: The system cannot find the file
specified.
10/20/2012 6:29:50 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001]
- The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f
(0x0000000000000003, 0xfffffa80054c1060, 0xfffff80000b9c4d8, 0xfffffa800aa62e10).
A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 102012-16036-01.
10/20/2012 5:22:14 PM, Error: Service Control Manager [7011] - A timeout (30000
milliseconds) was reached while waiting for a transaction response from the avgwd
service.
10/19/2012 7:12:12 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001]
- The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f
(0x0000000000000003, 0xfffffa80054baa10, 0xfffff80000b9c4d8, 0xfffffa800c9e72f0). A
dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 101912-18205-01.
10/14/2012 3:22:07 PM, Error: Service Control Manager [7034] - The EasyRedirect
service terminated unexpectedly. It has done this 1 time(s).
10/14/2012 3:21:49 PM, Error: Service Control Manager [7009] - A timeout was
reached (30000 milliseconds) while waiting for the Windows Presentation Foundation
Font Cache 3.0.0.0 service to connect.
10/14/2012 3:21:49 PM, Error: Service Control Manager [7000] - The Windows
Presentation Foundation Font Cache 3.0.0.0 service failed to start due to the following
error: The service did not respond to the start or control request in a timely fashion.
.
==== End Of File ===========================
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-10-19.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 8/29/2010 10:32:47 AM
System Uptime: 10/21/2012 6:15:12 PM (2 hours ago)
.
Motherboard: Gateway | | WG43M
Processor: Pentium(R) Dual-Core CPU E5500 @ 2.80GHz | CPU 1 | 2803/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 918 GiB total, 640.286 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is FIXED (FAT32) - 298 GiB total, 256.1 GiB free.
H: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e96f-e325-11ce-bfc1-08002be10318}
Description: Microsoft PS/2 Mouse
Device ID: ACPI\PNP0F03\4&24B7B7D9&0
Manufacturer: Microsoft
Name: Microsoft PS/2 Mouse
PNP Device ID: ACPI\PNP0F03\4&24B7B7D9&0
Service: i8042prt
.
==== System Restore Points ===================
.
RP234: 10/17/2012 11:49:44 PM - Scheduled Checkpoint
RP235: 10/20/2012 7:09:25 AM - Installed Java 7 Update 9
RP236: 10/20/2012 10:30:57 AM - Windows Modules Installer
RP237: 10/20/2012 10:41:56 AM - Windows Modules Installer
RP238: 10/20/2012 10:44:12 AM - Windows Modules Installer
RP239: 10/20/2012 4:14:13 PM - Installed AVG 2013
RP240: 10/20/2012 4:14:48 PM - Installed AVG 2013
RP241: 10/20/2012 4:24:11 PM - Removed AVG 2013
RP242: 10/20/2012 5:17:56 PM - Removed AVG 2013
RP243: 10/20/2012 5:23:32 PM - Removed AVG 2013
RP244: 10/21/2012 3:00:17 AM - Windows Update
RP245: 10/21/2012 1:14:24 PM - Installed AVG 2013
RP246: 10/21/2012 1:15:27 PM - Installed AVG 2013
RP247: 10/21/2012 1:17:01 PM - Removed AVG 2013
RP248: 10/21/2012 5:34:55 PM - Installed STOPzilla. Available with Windows Installer
version 1.2 and later.
RP249: 10/21/2012 5:53:49 PM - StopZILLA! Restore Point.
RP250: 10/21/2012 5:59:30 PM - Restore Operation
.
==== Installed Programs ======================
.
µTorrent
3100_3200_3300_Help
3100_3200_3300trb
3200
64 Bit HP CIO Components Installer
7-Zip 9.22beta
Acrobat.com
Adobe AIR
Adobe Community Help
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Photoshop Elements 9
Adobe Photoshop.com Inspiration Browser
Adobe Premiere Elements 9
Adobe Reader X (10.1.4)
Adobe Shockwave Player 11.6
Advertising Center
AIO_CDB_ProductContext
AIO_CDB_Software
AIO_Scan
Akamai NetSession Interface
Akamai NetSession Interface Service
AOL OnePoint
AOL Toolbar
AOL Uninstaller (Choose which Products to Remove)
Apple Application Support
Apple Software Update
Applian Director
Ask Toolbar
AVG Security Toolbar
Babylon toolbar on IE
Best Buy pc app
BlueStacks
BufferChm
CollageIt 1.8.9
Compatibility Pack for the 2007 Office system
Copy
Crawler Radio & MP3 Player
CyberLink PowerDVD 11
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Destinations
DeviceDiscovery
DocProc
Download Updater (AOL LLC)
Dropbox
Easy-Hide-IP 4.1.7.0
EasyDownloads - fastest downloads in two clicks!
Elements 9 Organizer
Elements STI Installer
EZ Fonts
Fax
File Type Assistant
Final Video Downloader 2011
FoxTab Media Player
Free File Viewer 2011
Free Video to JPG Converter version 2.1.2.920
Gateway InfoCentre
Gateway Photo Frame 4.2.3.10
Gateway Recovery Management
Gateway Registration
Gateway ScreenSaver
Gateway Updater
GOM Player
Google Chrome
Google Talk (remove only)
Google Update Helper
GPBaseService2
Hotkey Utility
HP Customer Participation Program 13.0
HP Imaging Device Functions 13.0
HP Photosmart Essential 3.5
HP Photosmart Officejet and Deskjet All-In-One Driver Software 13.0 Rel. B
HP Smart Web Printing 4.51
HP Solution Center 13.0
HP Update
HPPhotoGadget
HPPhotoSmartDiscLabelContent1
HPPhotosmartEssential
HPProductAssistant
HPSSupply
Identity Card
iLivid
ImagXpress
Imikimi Plugin
InstaCodecs
InstallIQ Updater
Intel(R) Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
Internet Download Manager
Internet TV for Windows Media Center
IrfanView (remove only)
Java 7 Update 7
Java Auto Updater
Java(TM) 6 Update 30
JavaFX 2.1.1
JDownloader
Junk Mail filter update
K-Lite Codec Pack 7.8.0 (Full)
Malwarebytes Anti-Malware version 1.62.0.1300
MarketResearch
McAfee Security Scan Plus
McAfee SecurityCenter
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Student 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
Microsoft XML Parser
Microsoft_VC80_CRT_x86
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Microsoft_VC90_CRT_x86
Mozilla Firefox 16.0.1 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nero 9 Essentials
Nero ControlCenter
Nero DiscSpeed
Nero DiscSpeed Help
Nero DriveSpeed
Nero DriveSpeed Help
Nero Express Help
Nero InfoTool
Nero InfoTool Help
Nero Installer
Nero Online Upgrade
Nero StartSmart
Nero StartSmart Help
Nero StartSmart OEM
NeroExpress
neroxml
Network64
OCR Software by I.R.I.S. 13.0
Pando
PC Optimizer Pro
PDF-Viewer
Picasa 3
QuickTime
Ralink RT2860 Wireless LAN Card
RAR File Open Knife - Free Opener
Realtek High Definition Audio Driver
Replay Media Catcher 4 (4.4.4)
Replay Video Capture 6
Scan
Screencast-O-Matic
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft Excel 2010 (KB2597166) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553260) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589322) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition
Security Update for Microsoft SharePoint Workspace 2010 (KB2566445)
Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2553488) 32-Bit Edition
Shape Collage
Shop for HP Supplies
SmartSound Quicktracks for Premiere Elements 9.0
SmartWebPrinting
SolutionCenter
StartNow Toolbar
Status
SUPERAntiSpyware
swMSM
The Weather Channel App
The Weather Channel Desktop 6
Toolbox
TrayApp
TweetDeck
Ulead GIF Animator 5 TBYB
Uninstall AOL Emergency Connect Utility 1.0
UnloadSupport
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553272) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598289) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
uTorrentControl2 Toolbar
VC80CRTRedist - 8.0.50727.6195
Vid-Saver
Viewpoint Media Player
VLC media player 2.0.2
WebReg
Welcome Center
Window Shopper
Windows iLivid Toolbar
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Media Center Add-in for Flash
Windows Media Player Firefox Plugin
Wondershare Streaming Audio Recorder(Build 2.0.3.3)
Yahoo! Toolbar
Yontoo Layers Client 1.10.01
.
==== Event Viewer Messages From Past Week ========
.
10/21/2012 6:16:52 PM, Error: Service Control Manager [7009] - A timeout was
reached (30000 milliseconds) while waiting for the AOL OnePoint Service service to
connect.
10/21/2012 6:16:52 PM, Error: Service Control Manager [7000] - The AOL OnePoint
Service service failed to start due to the following error: The service did not respond to
the start or control request in a timely fashion.
10/21/2012 6:16:23 PM, Error: Service Control Manager [7023] - The BlueStacks
Android Service service terminated with the following error: An exception occurred in
the service when handling the control request.
10/21/2012 6:15:43 PM, Error: Service Control Manager [7024] - The Windows
Firewall service terminated with service-specific error Access is denied..
10/21/2012 6:00:55 PM, Error: Service Control Manager [7011] - A timeout (30000
milliseconds) was reached while waiting for a transaction response from the
WMPNetworkSvc service.
10/21/2012 5:57:18 PM, Error: Microsoft-Windows-WMPNSS-Service [14323] -
Service 'WMPNetworkSvc' did not start correctly because MFCreateWMPMDEOpCenter
encountered error '0xc00d4268'. If possible, reinstall Windows Media Player.
10/21/2012 5:52:56 PM, Error: Service Control Manager [7026] - The following boot-
start or system-start driver(s) failed to load: SABKUTIL
10/21/2012 5:33:25 PM, Error: Service Control Manager [7034] - The hpqcxs08 service
terminated unexpectedly. It has done this 1 time(s).
10/21/2012 5:33:25 PM, Error: Service Control Manager [7034] - The HP CUE
DeviceDiscovery Service service terminated unexpectedly. It has done this 1 time(s).
10/21/2012 5:33:25 PM, Error: Service Control Manager [7031] - The Akamai
NetSession Interface service terminated unexpectedly. It has done this 1 time(s). The
following corrective action will be taken in 1000 milliseconds: Restart the service.
10/21/2012 5:19:54 PM, Error: Service Control Manager [7000] - The SABKUTIL
service failed to start due to the following error: The system cannot find the file
specified.
10/20/2012 6:29:50 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001]
- The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f
(0x0000000000000003, 0xfffffa80054c1060, 0xfffff80000b9c4d8, 0xfffffa800aa62e10).
A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 102012-16036-01.
10/20/2012 5:22:14 PM, Error: Service Control Manager [7011] - A timeout (30000
milliseconds) was reached while waiting for a transaction response from the avgwd
service.
10/19/2012 7:12:12 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001]
- The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f
(0x0000000000000003, 0xfffffa80054baa10, 0xfffff80000b9c4d8, 0xfffffa800c9e72f0). A
dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 101912-18205-01.
10/14/2012 3:22:07 PM, Error: Service Control Manager [7034] - The EasyRedirect
service terminated unexpectedly. It has done this 1 time(s).
10/14/2012 3:21:49 PM, Error: Service Control Manager [7009] - A timeout was
reached (30000 milliseconds) while waiting for the Windows Presentation Foundation
Font Cache 3.0.0.0 service to connect.
10/14/2012 3:21:49 PM, Error: Service Control Manager [7000] - The Windows
Presentation Foundation Font Cache 3.0.0.0 service failed to start due to the following
error: The service did not respond to the start or control request in a timely fashion.
.
==== End Of File ===========================
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-10-19.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 8/29/2010 10:32:47 AM
System Uptime: 10/21/2012 6:15:12 PM (2 hours ago)
.
Motherboard: Gateway | | WG43M
Processor: Pentium(R) Dual-Core CPU E5500 @ 2.80GHz | CPU 1 | 2803/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 918 GiB total, 640.286 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is FIXED (FAT32) - 298 GiB total, 256.1 GiB free.
H: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e96f-e325-11ce-bfc1-08002be10318}
Description: Microsoft PS/2 Mouse
Device ID: ACPI\PNP0F03\4&24B7B7D9&0
Manufacturer: Microsoft
Name: Microsoft PS/2 Mouse
PNP Device ID: ACPI\PNP0F03\4&24B7B7D9&0
Service: i8042prt
.
==== System Restore Points ===================
.
RP234: 10/17/2012 11:49:44 PM - Scheduled Checkpoint
RP235: 10/20/2012 7:09:25 AM - Installed Java 7 Update 9
RP236: 10/20/2012 10:30:57 AM - Windows Modules Installer
RP237: 10/20/2012 10:41:56 AM - Windows Modules Installer
RP238: 10/20/2012 10:44:12 AM - Windows Modules Installer
RP239: 10/20/2012 4:14:13 PM - Installed AVG 2013
RP240: 10/20/2012 4:14:48 PM - Installed AVG 2013
RP241: 10/20/2012 4:24:11 PM - Removed AVG 2013
RP242: 10/20/2012 5:17:56 PM - Removed AVG 2013
RP243: 10/20/2012 5:23:32 PM - Removed AVG 2013
RP244: 10/21/2012 3:00:17 AM - Windows Update
RP245: 10/21/2012 1:14:24 PM - Installed AVG 2013
RP246: 10/21/2012 1:15:27 PM - Installed AVG 2013
RP247: 10/21/2012 1:17:01 PM - Removed AVG 2013
RP248: 10/21/2012 5:34:55 PM - Installed STOPzilla. Available with Windows Installer
version 1.2 and later.
RP249: 10/21/2012 5:53:49 PM - StopZILLA! Restore Point.
RP250: 10/21/2012 5:59:30 PM - Restore Operation
.
==== Installed Programs ======================
.
µTorrent
3100_3200_3300_Help
3100_3200_3300trb
3200
64 Bit HP CIO Components Installer
7-Zip 9.22beta
Acrobat.com
Adobe AIR
Adobe Community Help
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Photoshop Elements 9
Adobe Photoshop.com Inspiration Browser
Adobe Premiere Elements 9
Adobe Reader X (10.1.4)
Adobe Shockwave Player 11.6
Advertising Center
AIO_CDB_ProductContext
AIO_CDB_Software
AIO_Scan
Akamai NetSession Interface
Akamai NetSession Interface Service
AOL OnePoint
AOL Toolbar
AOL Uninstaller (Choose which Products to Remove)
Apple Application Support
Apple Software Update
Applian Director
Ask Toolbar
AVG Security Toolbar
Babylon toolbar on IE
Best Buy pc app
BlueStacks
BufferChm
CollageIt 1.8.9
Compatibility Pack for the 2007 Office system
Copy
Crawler Radio & MP3 Player
CyberLink PowerDVD 11
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Destinations
DeviceDiscovery
DocProc
Download Updater (AOL LLC)
Dropbox
Easy-Hide-IP 4.1.7.0
EasyDownloads - fastest downloads in two clicks!
Elements 9 Organizer
Elements STI Installer
EZ Fonts
Fax
File Type Assistant
Final Video Downloader 2011
FoxTab Media Player
Free File Viewer 2011
Free Video to JPG Converter version 2.1.2.920
Gateway InfoCentre
Gateway Photo Frame 4.2.3.10
Gateway Recovery Management
Gateway Registration
Gateway ScreenSaver
Gateway Updater
GOM Player
Google Chrome
Google Talk (remove only)
Google Update Helper
GPBaseService2
Hotkey Utility
HP Customer Participation Program 13.0
HP Imaging Device Functions 13.0
HP Photosmart Essential 3.5
HP Photosmart Officejet and Deskjet All-In-One Driver Software 13.0 Rel. B
HP Smart Web Printing 4.51
HP Solution Center 13.0
HP Update
HPPhotoGadget
HPPhotoSmartDiscLabelContent1
HPPhotosmartEssential
HPProductAssistant
HPSSupply
Identity Card
iLivid
ImagXpress
Imikimi Plugin
InstaCodecs
InstallIQ Updater
Intel(R) Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
Internet Download Manager
Internet TV for Windows Media Center
IrfanView (remove only)
Java 7 Update 7
Java Auto Updater
Java(TM) 6 Update 30
JavaFX 2.1.1
JDownloader
Junk Mail filter update
K-Lite Codec Pack 7.8.0 (Full)
Malwarebytes Anti-Malware version 1.62.0.1300
MarketResearch
McAfee Security Scan Plus
McAfee SecurityCenter
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Student 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
Microsoft XML Parser
Microsoft_VC80_CRT_x86
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Microsoft_VC90_CRT_x86
Mozilla Firefox 16.0.1 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nero 9 Essentials
Nero ControlCenter
Nero DiscSpeed
Nero DiscSpeed Help
Nero DriveSpeed
Nero DriveSpeed Help
Nero Express Help
Nero InfoTool
Nero InfoTool Help
Nero Installer
Nero Online Upgrade
Nero StartSmart
Nero StartSmart Help
Nero StartSmart OEM
NeroExpress
neroxml
Network64
OCR Software by I.R.I.S. 13.0
Pando
PC Optimizer Pro
PDF-Viewer
Picasa 3
QuickTime
Ralink RT2860 Wireless LAN Card
RAR File Open Knife - Free Opener
Realtek High Definition Audio Driver
Replay Media Catcher 4 (4.4.4)
Replay Video Capture 6
Scan
Screencast-O-Matic
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft Excel 2010 (KB2597166) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553260) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589322) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition
Security Update for Microsoft SharePoint Workspace 2010 (KB2566445)
Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2553488) 32-Bit Edition
Shape Collage
Shop for HP Supplies
SmartSound Quicktracks for Premiere Elements 9.0
SmartWebPrinting
SolutionCenter
StartNow Toolbar
Status
SUPERAntiSpyware
swMSM
The Weather Channel App
The Weather Channel Desktop 6
Toolbox
TrayApp
TweetDeck
Ulead GIF Animator 5 TBYB
Uninstall AOL Emergency Connect Utility 1.0
UnloadSupport
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553272) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598289) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
uTorrentControl2 Toolbar
VC80CRTRedist - 8.0.50727.6195
Vid-Saver
Viewpoint Media Player
VLC media player 2.0.2
WebReg
Welcome Center
Window Shopper
Windows iLivid Toolbar
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Media Center Add-in for Flash
Windows Media Player Firefox Plugin
Wondershare Streaming Audio Recorder(Build 2.0.3.3)
Yahoo! Toolbar
Yontoo Layers Client 1.10.01
.
==== Event Viewer Messages From Past Week ========
.
10/21/2012 6:16:52 PM, Error: Service Control Manager [7009] - A timeout was
reached (30000 milliseconds) while waiting for the AOL OnePoint Service service to
connect.
10/21/2012 6:16:52 PM, Error: Service Control Manager [7000] - The AOL OnePoint
Service service failed to start due to the following error: The service did not respond to
the start or control request in a timely fashion.
10/21/2012 6:16:23 PM, Error: Service Control Manager [7023] - The BlueStacks
Android Service service terminated with the following error: An exception occurred in
the service when handling the control request.
10/21/2012 6:15:43 PM, Error: Service Control Manager [7024] - The Windows
Firewall service terminated with service-specific error Access is denied..
10/21/2012 6:00:55 PM, Error: Service Control Manager [7011] - A timeout (30000
milliseconds) was reached while waiting for a transaction response from the
WMPNetworkSvc service.
10/21/2012 5:57:18 PM, Error: Microsoft-Windows-WMPNSS-Service [14323] -
Service 'WMPNetworkSvc' did not start correctly because MFCreateWMPMDEOpCenter
encountered error '0xc00d4268'. If possible, reinstall Windows Media Player.
10/21/2012 5:52:56 PM, Error: Service Control Manager [7026] - The following boot-
start or system-start driver(s) failed to load: SABKUTIL
10/21/2012 5:33:25 PM, Error: Service Control Manager [7034] - The hpqcxs08 service
terminated unexpectedly. It has done this 1 time(s).
10/21/2012 5:33:25 PM, Error: Service Control Manager [7034] - The HP CUE
DeviceDiscovery Service service terminated unexpectedly. It has done this 1 time(s).
10/21/2012 5:33:25 PM, Error: Service Control Manager [7031] - The Akamai
NetSession Interface service terminated unexpectedly. It has done this 1 time(s). The
following corrective action will be taken in 1000 milliseconds: Restart the service.
10/21/2012 5:19:54 PM, Error: Service Control Manager [7000] - The SABKUTIL
service failed to start due to the following error: The system cannot find the file
specified.
10/20/2012 6:29:50 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001]
- The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f
(0x0000000000000003, 0xfffffa80054c1060, 0xfffff80000b9c4d8, 0xfffffa800aa62e10).
A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 102012-16036-01.
10/20/2012 5:22:14 PM, Error: Service Control Manager [7011] - A timeout (30000
milliseconds) was reached while waiting for a transaction response from the avgwd
service.
10/19/2012 7:12:12 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001]
- The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f
(0x0000000000000003, 0xfffffa80054baa10, 0xfffff80000b9c4d8, 0xfffffa800c9e72f0). A
dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 101912-18205-01.
10/14/2012 3:22:07 PM, Error: Service Control Manager [7034] - The EasyRedirect
service terminated unexpectedly. It has done this 1 time(s).
10/14/2012 3:21:49 PM, Error: Service Control Manager [7009] - A timeout was
reached (30000 milliseconds) while waiting for the Windows Presentation Foundation
Font Cache 3.0.0.0 service to connect.
10/14/2012 3:21:49 PM, Error: Service Control Manager [7000] - The Windows
Presentation Foundation Font Cache 3.0.0.0 service failed to start due to the following
error: The service did not respond to the start or control request in a timely fashion.
.
==== End Of File ===========================
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-10-19.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 8/29/2010 10:32:47 AM
System Uptime: 10/21/2012 6:15:12 PM (2 hours ago)
.
Motherboard: Gateway | | WG43M
Processor: Pentium(R) Dual-Core CPU E5500 @ 2.80GHz | CPU 1 | 2803/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 918 GiB total, 640.286 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is FIXED (FAT32) - 298 GiB total, 256.1 GiB free.
H: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e96f-e325-11ce-bfc1-08002be10318}
Description: Microsoft PS/2 Mouse
Device ID: ACPI\PNP0F03\4&24B7B7D9&0
Manufacturer: Microsoft
Name: Microsoft PS/2 Mouse
PNP Device ID: ACPI\PNP0F03\4&24B7B7D9&0
Service: i8042prt
.
==== System Restore Points ===================
.
RP234: 10/17/2012 11:49:44 PM - Scheduled Checkpoint
RP235: 10/20/2012 7:09:25 AM - Installed Java 7 Update 9
RP236: 10/20/2012 10:30:57 AM - Windows Modules Installer
RP237: 10/20/2012 10:41:56 AM - Windows Modules Installer
RP238: 10/20/2012 10:44:12 AM - Windows Modules Installer
RP239: 10/20/2012 4:14:13 PM - Installed AVG 2013
RP240: 10/20/2012 4:14:48 PM - Installed AVG 2013
RP241: 10/20/2012 4:24:11 PM - Removed AVG 2013
RP242: 10/20/2012 5:17:56 PM - Removed AVG 2013
RP243: 10/20/2012 5:23:32 PM - Removed AVG 2013
RP244: 10/21/2012 3:00:17 AM - Windows Update
RP245: 10/21/2012 1:14:24 PM - Installed AVG 2013
RP246: 10/21/2012 1:15:27 PM - Installed AVG 2013
RP247: 10/21/2012 1:17:01 PM - Removed AVG 2013
RP248: 10/21/2012 5:34:55 PM - Installed STOPzilla. Available with Windows Installer
version 1.2 and later.
RP249: 10/21/2012 5:53:49 PM - StopZILLA! Restore Point.
RP250: 10/21/2012 5:59:30 PM - Restore Operation
.
==== Installed Programs ======================
.
µTorrent
3100_3200_3300_Help
3100_3200_3300trb
3200
64 Bit HP CIO Components Installer
7-Zip 9.22beta
Acrobat.com
Adobe AIR
Adobe Community Help
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Photoshop Elements 9
Adobe Photoshop.com Inspiration Browser
Adobe Premiere Elements 9
Adobe Reader X (10.1.4)
Adobe Shockwave Player 11.6
Advertising Center
AIO_CDB_ProductContext
AIO_CDB_Software
AIO_Scan
Akamai NetSession Interface
Akamai NetSession Interface Service
AOL OnePoint
AOL Toolbar
AOL Uninstaller (Choose which Products to Remove)
Apple Application Support
Apple Software Update
Applian Director
Ask Toolbar
AVG Security Toolbar
Babylon toolbar on IE
Best Buy pc app
BlueStacks
BufferChm
CollageIt 1.8.9
Compatibility Pack for the 2007 Office system
Copy
Crawler Radio & MP3 Player
CyberLink PowerDVD 11
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Destinations
DeviceDiscovery
DocProc
Download Updater (AOL LLC)
Dropbox
Easy-Hide-IP 4.1.7.0
EasyDownloads - fastest downloads in two clicks!
Elements 9 Organizer
Elements STI Installer
EZ Fonts
Fax
File Type Assistant
Final Video Downloader 2011
FoxTab Media Player
Free File Viewer 2011
Free Video to JPG Converter version 2.1.2.920
Gateway InfoCentre
Gateway Photo Frame 4.2.3.10
Gateway Recovery Management
Gateway Registration
Gateway ScreenSaver
Gateway Updater
GOM Player
Google Chrome
Google Talk (remove only)
Google Update Helper
GPBaseService2
Hotkey Utility
HP Customer Participation Program 13.0
HP Imaging Device Functions 13.0
HP Photosmart Essential 3.5
HP Photosmart Officejet and Deskjet All-In-One Driver Software 13.0 Rel. B
HP Smart Web Printing 4.51
HP Solution Center 13.0
HP Update
HPPhotoGadget
HPPhotoSmartDiscLabelContent1
HPPhotosmartEssential
HPProductAssistant
HPSSupply
Identity Card
iLivid
ImagXpress
Imikimi Plugin
InstaCodecs
InstallIQ Updater
Intel(R) Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
Internet Download Manager
Internet TV for Windows Media Center
IrfanView (remove only)
Java 7 Update 7
Java Auto Updater
Java(TM) 6 Update 30
JavaFX 2.1.1
JDownloader
Junk Mail filter update
K-Lite Codec Pack 7.8.0 (Full)
Malwarebytes Anti-Malware version 1.62.0.1300
MarketResearch
McAfee Security Scan Plus
McAfee SecurityCenter
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Student 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
Microsoft XML Parser
Microsoft_VC80_CRT_x86
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Microsoft_VC90_CRT_x86
Mozilla Firefox 16.0.1 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nero 9 Essentials
Nero ControlCenter
Nero DiscSpeed
Nero DiscSpeed Help
Nero DriveSpeed
Nero DriveSpeed Help
Nero Express Help
Nero InfoTool
Nero InfoTool Help
Nero Installer
Nero Online Upgrade
Nero StartSmart
Nero StartSmart Help
Nero StartSmart OEM
NeroExpress
neroxml
Network64
OCR Software by I.R.I.S. 13.0
Pando
PC Optimizer Pro
PDF-Viewer
Picasa 3
QuickTime
Ralink RT2860 Wireless LAN Card
RAR File Open Knife - Free Opener
Realtek High Definition Audio Driver
Replay Media Catcher 4 (4.4.4)
Replay Video Capture 6
Scan
Screencast-O-Matic
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft Excel 2010 (KB2597166) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553260) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589322) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition
Security Update for Microsoft SharePoint Workspace 2010 (KB2566445)
Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2553488) 32-Bit Edition
Shape Collage
Shop for HP Supplies
SmartSound Quicktracks for Premiere Elements 9.0
SmartWebPrinting
SolutionCenter
StartNow Toolbar
Status
SUPERAntiSpyware
swMSM
The Weather Channel App
The Weather Channel Desktop 6
Toolbox
TrayApp
TweetDeck
Ulead GIF Animator 5 TBYB
Uninstall AOL Emergency Connect Utility 1.0
UnloadSupport
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553272) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598289) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
uTorrentControl2 Toolbar
VC80CRTRedist - 8.0.50727.6195
Vid-Saver
Viewpoint Media Player
VLC media player 2.0.2
WebReg
Welcome Center
Window Shopper
Windows iLivid Toolbar
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Media Center Add-in for Flash
Windows Media Player Firefox Plugin
Wondershare Streaming Audio Recorder(Build 2.0.3.3)
Yahoo! Toolbar
Yontoo Layers Client 1.10.01
.
==== Event Viewer Messages From Past Week ========
.
10/21/2012 6:16:52 PM, Error: Service Control Manager [7009] - A timeout was
reached (30000 milliseconds) while waiting for the AOL OnePoint Service service to
connect.
10/21/2012 6:16:52 PM, Error: Service Control Manager [7000] - The AOL OnePoint
Service service failed to start due to the following error: The service did not respond to
the start or control request in a timely fashion.
10/21/2012 6:16:23 PM, Error: Service Control Manager [7023] - The BlueStacks
Android Service service terminated with the following error: An exception occurred in
the service when handling the control request.
10/21/2012 6:15:43 PM, Error: Service Control Manager [7024] - The Windows
Firewall service terminated with service-specific error Access is denied..
10/21/2012 6:00:55 PM, Error: Service Control Manager [7011] - A timeout (30000
milliseconds) was reached while waiting for a transaction response from the
WMPNetworkSvc service.
10/21/2012 5:57:18 PM, Error: Microsoft-Windows-WMPNSS-Service [14323] -
Service 'WMPNetworkSvc' did not start correctly because MFCreateWMPMDEOpCenter
encountered error '0xc00d4268'. If possible, reinstall Windows Media Player.
10/21/2012 5:52:56 PM, Error: Service Control Manager [7026] - The following boot-
start or system-start driver(s) failed to load: SABKUTIL
10/21/2012 5:33:25 PM, Error: Service Control Manager [7034] - The hpqcxs08 service
terminated unexpectedly. It has done this 1 time(s).
10/21/2012 5:33:25 PM, Error: Service Control Manager [7034] - The HP CUE
DeviceDiscovery Service service terminated unexpectedly. It has done this 1 time(s).
10/21/2012 5:33:25 PM, Error: Service Control Manager [7031] - The Akamai
NetSession Interface service terminated unexpectedly. It has done this 1 time(s). The
following corrective action will be taken in 1000 milliseconds: Restart the service.
10/21/2012 5:19:54 PM, Error: Service Control Manager [7000] - The SABKUTIL
service failed to start due to the following error: The system cannot find the file
specified.
10/20/2012 6:29:50 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001]
- The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f
(0x0000000000000003, 0xfffffa80054c1060, 0xfffff80000b9c4d8, 0xfffffa800aa62e10).
A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 102012-16036-01.
10/20/2012 5:22:14 PM, Error: Service Control Manager [7011] - A timeout (30000
milliseconds) was reached while waiting for a transaction response from the avgwd
service.
10/19/2012 7:12:12 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001]
- The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f
(0x0000000000000003, 0xfffffa80054baa10, 0xfffff80000b9c4d8, 0xfffffa800c9e72f0). A
dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 101912-18205-01.
10/14/2012 3:22:07 PM, Error: Service Control Manager [7034] - The EasyRedirect
service terminated unexpectedly. It has done this 1 time(s).
10/14/2012 3:21:49 PM, Error: Service Control Manager [7009] - A timeout was
reached (30000 milliseconds) while waiting for the Windows Presentation Foundation
Font Cache 3.0.0.0 service to connect.
10/14/2012 3:21:49 PM, Error: Service Control Manager [7000] - The Windows
Presentation Foundation Font Cache 3.0.0.0 service failed to start due to the following
error: The service did not respond to the start or control request in a timely fashion.
.
==== End Of File ===========================
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-10-19.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 8/29/2010 10:32:47 AM
System Uptime: 10/21/2012 6:15:12 PM (2 hours ago)
.
Motherboard: Gateway | | WG43M
Processor: Pentium(R) Dual-Core CPU E5500 @ 2.80GHz | CPU 1 | 2803/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 918 GiB total, 640.286 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is FIXED (FAT32) - 298 GiB total, 256.1 GiB free.
H: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e96f-e325-11ce-bfc1-08002be10318}
Description: Microsoft PS/2 Mouse
Device ID: ACPI\PNP0F03\4&24B7B7D9&0
Manufacturer: Microsoft
Name: Microsoft PS/2 Mouse
PNP Device ID: ACPI\PNP0F03\4&24B7B7D9&0
Service: i8042prt
.
==== System Restore Points ===================
.
RP234: 10/17/2012 11:49:44 PM - Scheduled Checkpoint
RP235: 10/20/2012 7:09:25 AM - Installed Java 7 Update 9
RP236: 10/20/2012 10:30:57 AM - Windows Modules Installer
RP237: 10/20/2012 10:41:56 AM - Windows Modules Installer
RP238: 10/20/2012 10:44:12 AM - Windows Modules Installer
RP239: 10/20/2012 4:14:13 PM - Installed AVG 2013
RP240: 10/20/2012 4:14:48 PM - Installed AVG 2013
RP241: 10/20/2012 4:24:11 PM - Removed AVG 2013
RP242: 10/20/2012 5:17:56 PM - Removed AVG 2013
RP243: 10/20/2012 5:23:32 PM - Removed AVG 2013
RP244: 10/21/2012 3:00:17 AM - Windows Update
RP245: 10/21/2012 1:14:24 PM - Installed AVG 2013
RP246: 10/21/2012 1:15:27 PM - Installed AVG 2013
RP247: 10/21/2012 1:17:01 PM - Removed AVG 2013
RP248: 10/21/2012 5:34:55 PM - Installed STOPzilla. Available with Windows Installer
version 1.2 and later.
RP249: 10/21/2012 5:53:49 PM - StopZILLA! Restore Point.
RP250: 10/21/2012 5:59:30 PM - Restore Operation
.
==== Installed Programs ======================
.
µTorrent
3100_3200_3300_Help
3100_3200_3300trb
3200
64 Bit HP CIO Components Installer
7-Zip 9.22beta
Acrobat.com
Adobe AIR
Adobe Community Help
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Photoshop Elements 9
Adobe Photoshop.com Inspiration Browser
Adobe Premiere Elements 9
Adobe Reader X (10.1.4)
Adobe Shockwave Player 11.6
Advertising Center
AIO_CDB_ProductContext
AIO_CDB_Software
AIO_Scan
Akamai NetSession Interface
Akamai NetSession Interface Service
AOL OnePoint
AOL Toolbar
AOL Uninstaller (Choose which Products to Remove)
Apple Application Support
Apple Software Update
Applian Director
Ask Toolbar
AVG Security Toolbar
Babylon toolbar on IE
Best Buy pc app
BlueStacks
BufferChm
CollageIt 1.8.9
Compatibility Pack for the 2007 Office system
Copy
Crawler Radio & MP3 Player
CyberLink PowerDVD 11
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Destinations
DeviceDiscovery
DocProc
Download Updater (AOL LLC)
Dropbox
Easy-Hide-IP 4.1.7.0
EasyDownloads - fastest downloads in two clicks!
Elements 9 Organizer
Elements STI Installer
EZ Fonts
Fax
File Type Assistant
Final Video Downloader 2011
FoxTab Media Player
Free File Viewer 2011
Free Video to JPG Converter version 2.1.2.920
Gateway InfoCentre
Gateway Photo Frame 4.2.3.10
Gateway Recovery Management
Gateway Registration
Gateway ScreenSaver
Gateway Updater
GOM Player
Google Chrome
Google Talk (remove only)
Google Update Helper
GPBaseService2
Hotkey Utility
HP Customer Participation Program 13.0
HP Imaging Device Functions 13.0
HP Photosmart Essential 3.5
HP Photosmart Officejet and Deskjet All-In-One Driver Software 13.0 Rel. B
HP Smart Web Printing 4.51
HP Solution Center 13.0
HP Update
HPPhotoGadget
HPPhotoSmartDiscLabelContent1
HPPhotosmartEssential
HPProductAssistant
HPSSupply
Identity Card
iLivid
ImagXpress
Imikimi Plugin
InstaCodecs
InstallIQ Updater
Intel(R) Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
Internet Download Manager
Internet TV for Windows Media Center
IrfanView (remove only)
Java 7 Update 7
Java Auto Updater
Java(TM) 6 Update 30
JavaFX 2.1.1
JDownloader
Junk Mail filter update
K-Lite Codec Pack 7.8.0 (Full)
Malwarebytes Anti-Malware version 1.62.0.1300
MarketResearch
McAfee Security Scan Plus
McAfee SecurityCenter
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Student 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
Microsoft XML Parser
Microsoft_VC80_CRT_x86
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Microsoft_VC90_CRT_x86
Mozilla Firefox 16.0.1 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nero 9 Essentials
Nero ControlCenter
Nero DiscSpeed
Nero DiscSpeed Help
Nero DriveSpeed
Nero DriveSpeed Help
Nero Express Help
Nero InfoTool
Nero InfoTool Help
Nero Installer
Nero Online Upgrade
Nero StartSmart
Nero StartSmart Help
Nero StartSmart OEM
NeroExpress
neroxml
Network64
OCR Software by I.R.I.S. 13.0
Pando
PC Optimizer Pro
PDF-Viewer
Picasa 3
QuickTime
Ralink RT2860 Wireless LAN Card
RAR File Open Knife - Free Opener
Realtek High Definition Audio Driver
Replay Media Catcher 4 (4.4.4)
Replay Video Capture 6
Scan
Screencast-O-Matic
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft Excel 2010 (KB2597166) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553260) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589322) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition
Security Update for Microsoft SharePoint Workspace 2010 (KB2566445)
Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2553488) 32-Bit Edition
Shape Collage
Shop for HP Supplies
SmartSound Quicktracks for Premiere Elements 9.0
SmartWebPrinting
SolutionCenter
StartNow Toolbar
Status
SUPERAntiSpyware
swMSM
The Weather Channel App
The Weather Channel Desktop 6
Toolbox
TrayApp
TweetDeck
Ulead GIF Animator 5 TBYB
Uninstall AOL Emergency Connect Utility 1.0
UnloadSupport
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553272) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598289) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
uTorrentControl2 Toolbar
VC80CRTRedist - 8.0.50727.6195
Vid-Saver
Viewpoint Media Player
VLC media player 2.0.2
WebReg
Welcome Center
Window Shopper
Windows iLivid Toolbar
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Media Center Add-in for Flash
Windows Media Player Firefox Plugin
Wondershare Streaming Audio Recorder(Build 2.0.3.3)
Yahoo! Toolbar
Yontoo Layers Client 1.10.01
.
==== Event Viewer Messages From Past Week ========
.
10/21/2012 6:16:52 PM, Error: Service Control Manager [7009] - A timeout was
reached (30000 milliseconds) while waiting for the AOL OnePoint Service service to
connect.
10/21/2012 6:16:52 PM, Error: Service Control Manager [7000] - The AOL OnePoint
Service service failed to start due to the following error: The service did not respond to
the start or control request in a timely fashion.
10/21/2012 6:16:23 PM, Error: Service Control Manager [7023] - The BlueStacks
Android Service service terminated with the following error: An exception occurred in
the service when handling the control request.
10/21/2012 6:15:43 PM, Error: Service Control Manager [7024] - The Windows
Firewall service terminated with service-specific error Access is denied..
10/21/2012 6:00:55 PM, Error: Service Control Manager [7011] - A timeout (30000
milliseconds) was reached while waiting for a transaction response from the
WMPNetworkSvc service.
10/21/2012 5:57:18 PM, Error: Microsoft-Windows-WMPNSS-Service [14323] -
Service 'WMPNetworkSvc' did not start correctly because MFCreateWMPMDEOpCenter
encountered error '0xc00d4268'. If possible, reinstall Windows Media Player.
10/21/2012 5:52:56 PM, Error: Service Control Manager [7026] - The following boot-
start or system-start driver(s) failed to load: SABKUTIL
10/21/2012 5:33:25 PM, Error: Service Control Manager [7034] - The hpqcxs08 service
terminated unexpectedly. It has done this 1 time(s).
10/21/2012 5:33:25 PM, Error: Service Control Manager [7034] - The HP CUE
DeviceDiscovery Service service terminated unexpectedly. It has done this 1 time(s).
10/21/2012 5:33:25 PM, Error: Service Control Manager [7031] - The Akamai
NetSession Interface service terminated unexpectedly. It has done this 1 time(s). The
following corrective action will be taken in 1000 milliseconds: Restart the service.
10/21/2012 5:19:54 PM, Error: Service Control Manager [7000] - The SABKUTIL
service failed to start due to the following error: The system cannot find the file
specified.
10/20/2012 6:29:50 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001]
- The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f
(0x0000000000000003, 0xfffffa80054c1060, 0xfffff80000b9c4d8, 0xfffffa800aa62e10).
A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 102012-16036-01.
10/20/2012 5:22:14 PM, Error: Service Control Manager [7011] - A timeout (30000
milliseconds) was reached while waiting for a transaction response from the avgwd
service.
10/19/2012 7:12:12 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001]
- The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f
(0x0000000000000003, 0xfffffa80054baa10, 0xfffff80000b9c4d8, 0xfffffa800c9e72f0). A
dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 101912-18205-01.
10/14/2012 3:22:07 PM, Error: Service Control Manager [7034] - The EasyRedirect
service terminated unexpectedly. It has done this 1 time(s).
10/14/2012 3:21:49 PM, Error: Service Control Manager [7009] - A timeout was
reached (30000 milliseconds) while waiting for the Windows Presentation Foundation
Font Cache 3.0.0.0 service to connect.
10/14/2012 3:21:49 PM, Error: Service Control Manager [7000] - The Windows
Presentation Foundation Font Cache 3.0.0.0 service failed to start due to the following
error: The service did not respond to the start or control request in a timely fashion.
.
==== End Of File ===========================