Word 2010 Ribbon Customisation

Hi all

I'm using Word 2010 and I'd like to create a customised ribbon that would include maybe a link to a Word FAQ sheet and/or Word tips. I can create the ribbon ok but wanted to know if I can add links to other documents to a ribbon or create something like a button that will display a Word tip?

I hope this makes sense and all suggestions and pointers welcome.

Thanks in advance.

Kenenth