Dear Sir,
I have been infected with Police Central e-crime Unit and cannot use my computer. I have also read and tried to follow up the Ukash virus removal but without any success. here is the summary of what I have tried:
Hassan
I have been infected with Police Central e-crime Unit and cannot use my computer. I have also read and tried to follow up the Ukash virus removal but without any success. here is the summary of what I have tried:
- boot in safe mode and safe mode with Networking does not work as the virus forces the computer to shut down and reboot.
- booting safe mode with command prompt works and when checking the regedit value under shell. explorer.exe name has not been changed \
- tried to load the .iso for kaspersky with the ImgBurn and created a bootable disc. Unfortunetly, the hard disk did not show up to scan it. so I took the HD and used a USB kit to connect it to a clean computer using kaspersky to clean it. It found few viruses but not the Ukash ... cleaned it all when I plugged it back, it had the same problem.
- tried Microsoft defender and again did not work.
Hassan