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Several issues with newly built computer.

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I have built many computers but am having a little bit of a problem with some things and my new one. My new install went great. All programs installed without a hitch. Fast and furious is the way it went to get everything installed. Now, after a week or so I have started having a couple glitches. When I go to install a new program or update it the program just sits there for 4 or 5 minutes before doing anything and then finally starts to do its thing. What could be causing this.
The other issue is that I am trying to do a backup and image clone to get my new system backed up. The problem there is that the windows backup won't see my hard drives. I then tried Norton Ghost and the same thing happened. What is causing this? Thanks.

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