Hi All,
I have Laptop Toshiba Satellite L775, windows 7. I used cable modem Motorola SURFboard SBG6580 and it was working fine. Then I changed my ISP to Century Link and used their DSL modem and still everything worked just fine. Now I moved to another city and used same cable modem (SBG6580) and connected my business PC thru ethernet and it is working fine. The problem is with my laptop which I tried to connect wirelessly but coudn't so I tried to connect it thru ethernet but it does not even recognizes it. Funny thing is my hard wired computer has picked up same network name thru modem and is working fine both thru ethernet and wifi (this computer I am using first time with this modem).
My laptop find available networks and when I select my network with password, some time it says connected with limited access and some time "windows was unable to connect" message. I tried most of the solutions by calling Suddenlink and Motorola but no luck. I am wordering if it has to do anything with centurylink's DSL modem being used on this laptop before and somehow blocking cable modem?
Any help?
I have Laptop Toshiba Satellite L775, windows 7. I used cable modem Motorola SURFboard SBG6580 and it was working fine. Then I changed my ISP to Century Link and used their DSL modem and still everything worked just fine. Now I moved to another city and used same cable modem (SBG6580) and connected my business PC thru ethernet and it is working fine. The problem is with my laptop which I tried to connect wirelessly but coudn't so I tried to connect it thru ethernet but it does not even recognizes it. Funny thing is my hard wired computer has picked up same network name thru modem and is working fine both thru ethernet and wifi (this computer I am using first time with this modem).
My laptop find available networks and when I select my network with password, some time it says connected with limited access and some time "windows was unable to connect" message. I tried most of the solutions by calling Suddenlink and Motorola but no luck. I am wordering if it has to do anything with centurylink's DSL modem being used on this laptop before and somehow blocking cable modem?
Any help?