I have just upgraded to windows 8 and cannot scroll using the touchpad on my laptop. Have tried to access the touch/mouse in the control panel but it only shows me having a mouse, no touchpad?? Completely lost! Any suggestions? Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8 Pro, 64 bit
Processor: Pentium(R) Dual-Core CPU T4400 @ 2.20GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 4056 Mb
Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family (Microsoft Corporation - WDDM 1.1), 1804 Mb
Hard Drives: C: Total - 290204 MB, Free - 128832 MB;
Motherboard: Dell Inc., 03C1N4
Antivirus: Windows Defender, Disabled

Hey guys,

So I've been using Windows 8 for quite a bit now, since October probably. Never had issues with it. Around Christmas time, I bought a 750GB 7200 spin HDD for my laptop, replacing my 250GB one. I used acronis to make a direct copy (probably not the best idea, but with 300GB of steam files to download again, I couldn't feasibly re-install windows fresh) and it's worked flawlessly since.

About 2 weeks ago, I've had a problem with my libraries c.f. http://tinypic.com/r/10wi137/6

I've followed some instructions on the internet c.f. http://tinyurl.com/mbobbz to reset certain customisations in Windows 8 libraries, and view all files in the folder as a lift of documents, rather than the slow loading pic / video setting.

Nothing is working. It's a right pain, because I can navigate to my google drive folder for work or to my media files. It's not just affecting my libraries, but it's affecting my computer and USB drives.

I've got clean scans with Norton 360, I'm quite tech savvy so I know it's not a virus, it seems like a windows 8 reinstallation would be ideal, but I really DON'T want to do that.

So guys, any help here please. I'm having to restart my PC, and then after 10 mins it goes from normal to no loading.

I've often seen ending explorer.exe and starting it elevated, helps, but again maybe for 10+ mins before it goes crappy again.

Thanks, O.

We just upgraded our internet, which also meant installing a new WiFi router, and mostly it's working fine. The two desktops and two of the laptops in the house all play nicely with the new router, but the third one (an old Fujitsu Siemens AMILO La1703 running Vista Basic) mostly stops responding when I try to connect to the new network. Any other network works fine. I can't actually connect to them since I don't know the keys, but it doesn't affect the laptop. When I try to connect to our new network however, the network connection dialog boxes stops responding and if I try to restart Explorer I still can't open any network related settings or menus. Most of the other stuff works.

I have tried manually configuring the network with the SSID and network key, but the result was just that I couldn't open the network settings at all, even after a reboot, since it was already trying to connect. I have also tried booting up in network enabled safe mode, same thing happens. All drivers are the latest.

If I connect it to the router with a cable everything works fine.

I have tried everything I can think of, and even Google seem to lack answers, so before I do a reinstall of Windows, I thought I'd ask here.

Hi there, I am having great difficulty playing DVD's via windows media Player 11

Strange thing is I can play CD's but when I try to play a DVD I get this message: Windows Media Player cannot find the file. If you are trying to play, burn, or sync an item that is in your library, the item might point to a file that has been moved, renamed, or deleted.

It's a working DVD it plays in my other DVD Player.



Thanks

Hi Guys,

Having major issues viewing webpages in all browsers, links seems to missing both text and buttons, I have included some screen grabs.

I have unistalled and reinstalled, flash and java also disabled add ons in Firefox with no luck, any ideas?

Thanks

Attached Thumbnails

   

Windows 7, my HP PHOTOSMART C3100 printer insists on printing a sample page, everytime the printer is turned on? Any steps to take, to correct this?

So, here's the deal:

I'm trying to set up a minecraft server for me and my friend. I told the administrator of my router (My father) and he said that port forwarding has always screwed up the router in the past. Why is that? Did he do something wrong, or is it really that malicious?

Any response would be greatly appreciated

~Izbj

Will Office 2000 install on Windows 7 64-bit?

I have ordered a 64-bit version of Windows 7 Home Premium. I have Office 2000 and an Upgrade release of Office 2003. I have to load the former to install the upgrade. The 2003 upgrade then completely removes the 2000 release. Here's the hurdle: I cannot get to 2003 without loading 2000 first.
(Did 64 bit even exist back then?)

Hi guys, I'm new to this illustrious community. My friend told me about this site. After going through the threads, I've been really impressed. I've decided to stay active henceforth. The reason I signed up here was because I'm in need of some suggestions.

Me and my friends have planned to do a paper presentation. The topic can be anything which is IT related but with an emphasis on community services. The theme is basically "computing for community services".

This will be my first presentation. I would be extremely grateful if I could get suggestions on the topic which might help me. As of now, I've thought of the following topics

Open source technology
Distributed systems and their use in health care
Cyber Crime and Security

I would really appreciate suggestions on the topic which might help me compile the paper in a short duration of time and something which is easy to learn(as it is my first paper).

This box pops up on my wife's computer and prevents going to IE.

"The exception Illegal Instruction
An attempt was made to execute an illegal instruction.
(0x76000001d) occurred in the application at location 0x7605479e

Click on OK to terminate the program."

I've scanned for viruses and malware and found none.

Any help would be appreciated. Windows Vista, Home Premium,
Service pack 2

Hey, Ryan here and I have been experienceing some Internet problems over the past months. This all started when I got my brand new pc. So when i got my computer, my internet was randomly crashing and I didn't know what to do. So at that time I thought it was the router so I attempted to reset it, but completely failed and I had to get my father to fix it. But the good news about me breaking my router was my Internet stared working. So now after a while it stopped working agin and I don't want to break my router again to solve connection issues. Also, this is the only PC with this problem and disabling my wifi adapter temporary fixes my internet problems. Yeah, so hopefully someone could help me with this frustrating problem, thanks.

Oh and here is my computer and Internet information:
Windows 8 hp desktop
Ralink 802.11bgn wifi adapter
I have a default gateway and a assigned IP address
(I will attempt to post more from my computer)

All programs aside from Internet 64 bit and Bing search bar cannot connect to the Internet. At First only INternet 64bit could only connect but after doing this Ipconfig /flushdns,Netsh int ip reset
Netsh winsock reset Bing bar started to work. I also can't download Google Chrome or the likes of most programs.

My laptop has been extremely slow in the last couple of weeks. I tried everything I could think of clean it up, but now it's worse than ever. Sometimes it takes a couple of minutes for just Google to come up. And even when I'm on the Internet, each time I click it's another couple of minutes at the least. It's the same slow problem for my email; sometimes it won't even connect. Below are the requested logs. Thanks for any help.
Traci

HIjack This:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:28:31 PM, on 3/23/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16521)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Citrix\ICA Client\concentr.exe
C:\Program Files (x86)\Citrix\Receiver\Receiver.exe
C:\Program Files (x86)\Citrix\SelfServicePlugin\SelfServicePlugin.exe
C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Users\Traci\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\OLHRPMNT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://xfinity.comcast.net/?cid=mtmh11262012
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files (x86)\TechSmith\Snagit 10\SnagitBHO.dll
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealNetworks Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrec ordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDHelper.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20120626113941.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: Microsoft Live Search Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Microsoft Live Search Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Snagit - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files (x86)\TechSmith\Snagit 10\SnagitIEAddin.dll
O4 - HKLM\..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [CitrixReceiver] "C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Citrix\Receiver Updater.lnk"
O4 - HKLM\..\Run: [ConnectionCenter] "C:\Program Files (x86)\Citrix\ICA Client\concentr.exe" /startup
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDHelper.dll
O9 - Extra button: (no name) - cmdmapping - (no file) (HKCU)
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanage...ex-2.2.5.0.cab
O16 - DPF: {6E2510E6-BF2D-4C78-9F28-2F5C8760F124} (ERPageAddin Class) - https://eroom.cephalon.com/eRoomSetup/client.cab
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {B25AB9F1-B8A2-4072-8964-00C7EDF99750} (MOVEitUpDownWiz Class) - https://moveitdmz.teva.net/COM/MOVEi...izard7.0.0.ocx
O16 - DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} (Java Plug-in 1.6.0_14) -
O17 - HKLM\System\CCS\Services\Tcpip\..\{3DC90021-B8C9-42BC-B7FB-B45A8BA8812E}: NameServer = 208.67.222.222,208.67.220.220
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\PROGRA~2\mcafee\msc\mcsniepl.dll
O18 - Filter hijack: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
O20 - AppInit_DLLs: C:\PROGRA~2\Citrix\ICACLI~1\RSHook.dll
O20 - Winlogon Notify: SDWinLogon - SDWinLogon.dll (file missing)
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_cc f0dd3cb081af84\AESTSr64.exe
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - LSI Corporation - C:\Program Files\LSI SoftModem\agr64svc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files (x86)\McAfee Security Scan\2.1.121\McCHSvc.exe
O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe
O23 - Service: MemeoBackgroundService - Memeo - C:\Program Files (x86)\Memeo\AutoBackup\MemeoBackgroundService.exe
O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe
O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - Unknown owner - C:\Windows\system32\mfevtps.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: RealNetworks Downloader Resolver Service - Unknown owner - C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: Spybot-S&D 2 Scanner Service (SDScannerService) - Safer-Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe
O23 - Service: Spybot-S&D 2 Updating Service (SDUpdateService) - Safer-Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe
O23 - Service: Spybot-S&D 2 Security Center Service (SDWSCService) - Safer-Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe
O23 - Service: Seagate Dashboard Service (SeagateDashboardService) - Memeo - C:\Program Files (x86)\Seagate\Seagate Dashboard\SeagateDashboardService.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_cc f0dd3cb081af84\STacSV64.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files (x86)\Webroot\WebrootSecurity\SpySweeper.exe
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files (x86)\Webroot\WebrootSecurity\WRConsumerService.exe

--
End of file - 17197 bytes

DDS

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16521 BrowserJavaVersion: 10.17.2
Run by Traci at 16:31:21 on 2013-03-23
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3999.2692 [GMT -4:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
AV: Webroot AntiVirus with Spy Sweeper *Disabled/Updated* {53211D91-0C31-95F2-E3A5-7661FB22889E}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Spybot - Search and Destroy *Enabled/Updated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
SP: Webroot AntiVirus with Spy Sweeper *Disabled/Updated* {E840FC75-2A0B-9A7C-D915-4D1380A5C223}
FW: McAfee Firewall *Enabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files (x86)\Webroot\WebrootSecurity\WRConsumerService.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_cc f0dd3cb081af84\STacSV64.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_cc f0dd3cb081af84\AESTSr64.exe
C:\Program Files\LSI SoftModem\agr64svc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\Memeo\AutoBackup\MemeoBackgroundService.exe
C:\Windows\system32\mfevtps.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe
C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe
C:\Program Files (x86)\Seagate\Seagate Dashboard\SeagateDashboardService.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Webroot\WebrootSecurity\SpySweeper.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Citrix\ICA Client\concentr.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Citrix\Receiver\Receiver.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Citrix\SelfServicePlugin\SelfServicePlugin.exe
C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe
C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\wbengine.exe
C:\Windows\System32\vds.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\Macromed\Flash\FlashUtil64_11_6_602_180_ActiveX.exe
C:\Windows\splwow64.exe
C:\Windows\system32\PrintIsolationHost.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://xfinity.comcast.net/?cid=mtmh11262012
uSearch Bar = Preserve
BHO: SnagIt Toolbar Loader: {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files (x86)\TechSmith\Snagit 10\SnagitBHO.dll
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: RealNetworks Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrec ordplugin.dll
BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDHelper.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20120626113941.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Microsoft Live Search Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Snagit: {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files (x86)\TechSmith\Snagit 10\SnagitIEAddin.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [CitrixReceiver] "C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Citrix\Receiver Updater.lnk"
mRun: [ConnectionCenter] "C:\Program Files (x86)\Citrix\ICA Client\concentr.exe" /startup
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: WallpaperStyle = 2
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDHelper.dll
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.0.cab
DPF: {6E2510E6-BF2D-4C78-9F28-2F5C8760F124} - hxxps://eroom.cephalon.com/eRoomSetup/client.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_09-windows-i586.cab
DPF: {B25AB9F1-B8A2-4072-8964-00C7EDF99750} - hxxps://moveitdmz.teva.net/COM/MOVEitUploadWizard7.0.0.ocx
DPF: {CAFEEFAC-0017-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_09-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_09-windows-i586.cab
TCP: NameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{33C9BD4A-D348-4BE0-A877-99F5DE640A6E} : DHCPNameServer = 10.0.0.1
TCP: Interfaces\{33C9BD4A-D348-4BE0-A877-99F5DE640A6E}\94E6374716E6470294E6475627E65647 : DHCPNameServer = 66.78.202.254 66.78.210.254
TCP: Interfaces\{3DC90021-B8C9-42BC-B7FB-B45A8BA8812E} : NameServer = 208.67.222.222,208.67.220.220
TCP: Interfaces\{3DC90021-B8C9-42BC-B7FB-B45A8BA8812E} : DHCPNameServer = 75.75.75.75 75.75.76.76
Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\MSC\McSnIePl.dll
Filter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
Notify: igfxcui - <no file>
Notify: SDWinLogon - SDWinLogon.dll
AppInit_DLLs= C:\PROGRA~2\Citrix\ICACLI~1\RSHook.dll
SSODL: WebCheck - <orphaned>
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
x64-BHO: SnagIt Toolbar Loader: {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files (x86)\TechSmith\Snagit 10\DLLx64\SnagitBHO64.dll
x64-BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\McAfee\SystemCore\ScriptSn.20120626113940.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} -
x64-TB: Snagit: {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files (x86)\TechSmith\Snagit 10\DLLx64\SnagitIEAddin64.dll
x64-Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\McAfee\MSC\McSnIePl64.dll
x64-Filter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\System32\drivers\mfehidk.sys [2011-8-10 771536]
R0 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\System32\drivers\mfewfpk.sys [2011-8-10 340216]
R0 ssfs0bbc;ssfs0bbc;C:\Windows\System32\drivers\ssfs0bbc.sys [2011-3-22 37512]
R1 ctxusbm;Citrix USB Monitor Driver;C:\Windows\System32\drivers\ctxusbm.sys [2012-12-5 98888]
R2 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_ne utral_ccf0dd3cb081af84\AESTSr64.exe [2009-9-25 89600]
R2 McMPFSvc;McAfee Personal Firewall Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2012-10-3 201304]
R2 McNaiAnn;McAfee VirusScan Announcer;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2012-10-3 201304]
R2 McProxy;McAfee Proxy Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2012-10-3 201304]
R2 McShield;McAfee McShield;C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe [2011-8-10 241456]
R2 MemeoBackgroundService;MemeoBackgroundService;C:\Program Files (x86)\Memeo\AutoBackup\MemeoBackgroundService.exe [2010-12-10 25824]
R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe [2011-8-10 218760]
R2 mfevtp;McAfee Validation Trust Protection Service;C:\Windows\System32\mfevtps.exe [2011-8-10 182752]
R2 RealNetworks Downloader Resolver Service;RealNetworks Downloader Resolver Service;C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe [2012-11-29 38608]
R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2012-11-26 1153368]
R2 SDScannerService;Spybot-S&D 2 Scanner Service;C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe [2013-1-14 1103392]
R2 SDUpdateService;Spybot-S&D 2 Updating Service;C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe [2013-1-14 1369624]
R2 SDWSCService;Spybot-S&D 2 Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe [2013-1-14 168384]
R2 SeagateDashboardService;Seagate Dashboard Service;C:\Program Files (x86)\Seagate\Seagate Dashboard\SeagateDashboardService.exe [2010-12-14 14088]
R2 WebrootSpySweeperService;Webroot Spy Sweeper Engine;C:\Program Files (x86)\Webroot\WebrootSecurity\SpySweeper.exe [2011-3-22 4048256]
R2 WRConsumerService;Webroot Client Service;C:\Program Files (x86)\Webroot\WebrootSecurity\WRConsumerService.exe [2009-12-8 1201656]
R3 cfwids;McAfee Inc. cfwids;C:\Windows\System32\drivers\cfwids.sys [2011-8-10 70112]
R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI;C:\Windows\System32\drivers\IntcHdmi.sys [2009-5-26 138752]
R3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\System32\drivers\mfeavfk.sys [2011-8-10 309840]
R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\System32\drivers\mfefirek.sys [2011-8-10 515968]
R3 NETw5s64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\Windows\System32\drivers\NETw5s64.sys [2010-1-13 7675392]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2009-9-25 215040]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 Com4QLBEx;Com4QLBEx;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2009-8-15 228408]
S3 fssfltr;fssfltr;C:\Windows\System32\drivers\fssfltr.sys [2013-1-14 57856]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2012-9-12 1512448]
S3 HipShieldK;McAfee Inc. HipShieldK;C:\Windows\System32\drivers\HipShieldK.sys [2012-9-26 196440]
S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\2.1.121\McCHSvc.exe [2010-9-3 227232]
S3 mferkdet;McAfee Inc. mferkdet;C:\Windows\System32\drivers\mferkdet.sys [2011-8-10 106552]
S3 NETw1v64;Intel(R) Wireless WiFi Link 1000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\NETw1v64.sys [2009-9-25 7058432]
S3 netw5v64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\netw5v64.sys [2009-6-10 5434368]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-10-11 59392]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-6-9 1255736]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2009-6-10 389120]
.
=============== Created Last 30 ================
.
2013-03-23 19:29:36 9728 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-03-19 09:57:50 19968 ----a-w- C:\Windows\System32\drivers\usb8023.sys
2013-03-18 09:33:06 -------- d-----w- C:\Program Files (x86)\Common Files\Citrix
2013-03-17 22:42:23 95648 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-03-09 16:41:27 24416 ----a-r- C:\Windows\System32\AdobePDFUI.dll
2013-03-09 15:58:44 5553512 ----a-w- C:\Windows\System32\ntoskrnl.exe
2013-03-09 15:58:42 3967848 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2013-03-09 15:58:42 3913064 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2013-03-09 15:58:37 3153408 ----a-w- C:\Windows\System32\win32k.sys
2013-03-09 15:57:49 215040 ----a-w- C:\Windows\System32\winsrv.dll
2013-03-09 15:57:47 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2013-03-09 15:57:46 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2013-03-09 15:57:45 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2013-03-09 15:57:45 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2013-03-09 15:57:37 2048 ----a-w- C:\Windows\SysWow64\user.exe
2013-03-09 15:56:41 288088 ----a-w- C:\Windows\System32\drivers\FWPKCLNT.SYS
2013-03-09 15:56:41 1913192 ----a-w- C:\Windows\System32\drivers\tcpip.sys
.
==================== Find3M ====================
.
2013-03-23 19:29:36 9728 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-03-17 22:41:59 861088 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll
2013-03-17 22:41:59 782240 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2013-03-13 11:57:16 73432 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-03-13 11:57:16 693976 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-02-26 22:51:28 21208 ----a-w- C:\Windows\help\OEM\Scripts\PSGRedirector.exe
2013-02-19 18:59:06 70112 ----a-w- C:\Windows\System32\drivers\cfwids.sys
2013-02-19 18:56:26 340216 ----a-w- C:\Windows\System32\drivers\mfewfpk.sys
2013-02-19 18:56:14 182752 ----a-w- C:\Windows\System32\mfevtps.exe
2013-02-19 18:55:26 10728 ----a-w- C:\Windows\System32\drivers\mfeclnk.sys
2013-02-19 18:55:14 106552 ----a-w- C:\Windows\System32\drivers\mferkdet.sys
2013-02-19 18:54:32 771536 ----a-w- C:\Windows\System32\drivers\mfehidk.sys
2013-02-19 18:53:42 515968 ----a-w- C:\Windows\System32\drivers\mfefirek.sys
2013-02-19 18:53:02 309840 ----a-w- C:\Windows\System32\drivers\mfeavfk.sys
2013-02-19 18:52:44 179280 ----a-w- C:\Windows\System32\drivers\mfeapfk.sys
2013-01-14 13:49:49 499712 ----a-w- C:\Windows\SysWow64\msvcp71.dll
2013-01-14 13:49:49 348160 ----a-w- C:\Windows\SysWow64\msvcr71.dll
2013-01-09 23:50:50 1251640 ----a-w- C:\Windows\help\OEM\Scripts\HPSAUpgrade.exe
2013-01-04 20:30:12 32720 ----a-w- C:\Windows\help\OEM\Scripts\PWAlertEnable.exe
2013-01-04 04:43:21 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
.
============= FINISH: 16:32:40.64 ===============

attach

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 12/8/2009 9:41:41 PM
System Uptime: 3/23/2013 4:15:18 PM (0 hours ago)
.
Motherboard: Quanta | | 306B
Processor: Intel(R) Core(TM)2 Duo CPU T6600 @ 2.20GHz | CPU | 2200/800mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 286 GiB total, 190.361 GiB free.
D: is FIXED (NTFS) - 12 GiB total, 1.999 GiB free.
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP246: 3/17/2013 12:00:04 AM - Scheduled Checkpoint
RP247: 3/17/2013 6:41:06 PM - Installed Java 7 Update 17
RP248: 3/19/2013 5:57:57 AM - Windows Update
RP249: 3/23/2013 3:24:55 PM - Windows Update
.
==== Installed Programs ======================
.
Acrobat.com
Activate Norton Online Backup
ActiveCheck component for HP Active Support Library
Adobe Acrobat 9 Standard - English, Français, Deutsch
Adobe Acrobat 9.5.4 - CPSID_83708
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader XI (11.0.02)
Adobe Shockwave Player 11.5
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Bonjour
CCleaner
Citrix Authentication Manager
Citrix Receiver
Citrix Receiver (HDX Flash Redirection)
Citrix Receiver Inside
Citrix Receiver Updater
Citrix Receiver(Aero)
Citrix Receiver(DV)
Citrix Receiver(USB)
Compatibility Pack for the 2007 Office system
CyberLink DVD Suite
CyberLink YouCam
D3DX10
Dropbox
Epson Copy Utility 3.5
Epson Event Manager
EPSON Perfection V33/V330 Photo Scanner Driver Update
EPSON Scan
eRoom 7 Client
FreeOCR 3.0
Google Update Helper
Homepage Protection
HP Advisor
HP Customer Experience Enhancements
HP DVD Play 3.7
HP Games
HP Quick Launch Buttons
HP Setup
HP Smart Web Printing
HP Support Assistant
HP Update
HP User Guides 0148
HP Wireless Assistant
HPAsset component for HP Active Support Library
IDT Audio
Intel(R) Graphics Media Accelerator Driver
iTunes
Java 7 Update 17
Java Auto Updater
Junk Mail filter update
LabelPrint
LightScribe Applications
LightScribe System Software
LSI HDA Modem
Malwarebytes Anti-Malware version 1.70.0.1100
McAfee Internet Security
McAfee Security Scan Plus
Memeo Instant Backup
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Digital Image Library 9 - Blocker
Microsoft Live Search Toolbar
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 60 day trial
Microsoft Office Office 64-bit Components 2007
Microsoft Office Outlook Connector
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Professional 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Small Business Edition 2003
Microsoft Office Word MUI (English) 2007
Microsoft Picture It! Library 10
Microsoft Picture It! Premium 10
Microsoft Silverlight
Microsoft SkyDrive
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Works
Movie Maker
MSVCRT
MSVCRT_amd64
MSVCRT110
MSVCRT110_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 and SOAP Toolkit 3.0
muvee Reveal
Online Plug-in
Photo Common
Photo Gallery
Power2Go
PowerDirector
PowerRecover
QLBCASL
QuickTime
RealDownloader
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealNetworks - Microsoft Visual C++ 2010 Runtime
RealPlayer
Realtek 8136 8168 8169 Ethernet Driver
Realtek USB 2.0 Card Reader
RealUpgrade 1.1
Seagate Dashboard
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
Self-service Plug-in
Shared C Run-time for x64
Snagit 10
SolSuite 2011 v11.1
Spy Sweeper
Spy Sweeper Core
Spybot - Search & Destroy
Synaptics Pointing Device Driver
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Publisher 2007 Help (KB963667)
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
WinPatrol
Yahoo! Detect
.
==== Event Viewer Messages From Past Week ========
.
3/21/2013 8:17:55 PM, Error: Service Control Manager [7034] - The Webroot Client Service service terminated unexpectedly. It has done this 1 time(s).
3/16/2013 3:05:54 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {D3DCB472-7261-43CE-924B-0704BD730D5F} and APPID {D3DCB472-7261-43CE-924B-0704BD730D5F} to the user TraciHpNotebook\Traci SID (S-1-5-21-257191856-1213623563-3511826445-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
3/16/2013 3:05:54 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {145B4335-FE2A-4927-A040-7C35AD3180EF} and APPID {145B4335-FE2A-4927-A040-7C35AD3180EF} to the user TraciHpNotebook\Traci SID (S-1-5-21-257191856-1213623563-3511826445-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
.
==== End Of File ===========================

GMER

GMER 2.1.19155 - http://www.gmer.net
Rootkit scan 2013-03-23 16:48:17
Windows 6.1.7601 Service Pack 1 x64 \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0 Hitachi_HTS545032B9A300 rev.PB3OCA0G 298.09GB
Running: 6c0j4wmi.exe; Driver: C:\Users\Traci\AppData\Local\Temp\awxcipoc.sys


---- User code sections - GMER 2.1 ----

.text C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe[3368] C:\Windows\system32\kernel32.dll!LoadLibraryW 0000000076e66f80 5 bytes JMP 0000000172ffb440
.text C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe[3368] C:\Windows\system32\kernel32.dll!LoadLibraryA 0000000076e67070 5 bytes JMP 0000000172ffb320
.text C:\Windows\SysWOW64\NOTEPAD.EXE[4908] C:\Windows\syswow64\PSAPI.DLL!GetModuleInformation + 69 0000000076a21465 2 bytes [A2, 76]
.text C:\Windows\SysWOW64\NOTEPAD.EXE[4908] C:\Windows\syswow64\PSAPI.DLL!GetModuleInformation + 155 0000000076a214bb 2 bytes [A2, 76]
.text ... * 2
.text C:\Windows\SysWOW64\NOTEPAD.EXE[4908] C:\PROGRA~2\COMMON~1\MICROS~1\WEBFOL~1\pkmws.dll!RegCreateKeyExW + 1 000000004997b00b 4 bytes {JMP 0x2b5e90f4}
.text C:\Windows\SysWOW64\NOTEPAD.EXE[4908] C:\PROGRA~2\COMMON~1\MICROS~1\WEBFOL~1\pkmws.dll!RegEnumKeyW + 1 000000004997b024 4 bytes {JMP 0x2b5e9438}
.text C:\Windows\SysWOW64\NOTEPAD.EXE[4908] C:\PROGRA~2\COMMON~1\MICROS~1\WEBFOL~1\pkmws.dll!RegOpenKeyExW + 1 000000004997b033 4 bytes {JMP 0x2b5e965b}
.text C:\Windows\SysWOW64\NOTEPAD.EXE[4908] C:\PROGRA~2\COMMON~1\MICROS~1\WEBFOL~1\pkmws.dll!RegQueryValueExW + 1 000000004997b042 4 bytes {JMP 0x2b5e966c}
.text C:\Windows\SysWOW64\NOTEPAD.EXE[4908] C:\PROGRA~2\COMMON~1\MICROS~1\WEBFOL~1\pkmws.dll!CreateSemaphoreW + 1 000000004997b150 4 bytes {JMP 0x2cad18f3}
.text C:\Windows\SysWOW64\NOTEPAD.EXE[4908] C:\PROGRA~2\COMMON~1\MICROS~1\WEBFOL~1\pkmws.dll!GetModuleFileNameW + 1 000000004997b1be 4 bytes {JMP 0x2cab977b}
.text C:\Windows\SysWOW64\NOTEPAD.EXE[4908] C:\PROGRA~2\COMMON~1\MICROS~1\WEBFOL~1\pkmws.dll!GetModuleHandleW + 1 000000004997b1c3 4 bytes {JMP 0x2cab82ce}
.text C:\Windows\SysWOW64\NOTEPAD.EXE[4908] C:\PROGRA~2\COMMON~1\MICROS~1\WEBFOL~1\pkmws.dll!RegisterClipboardFormatW + 1 000000004997b420 4 bytes {JMP 0x2cbcea9e}
.text C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE[892] C:\Windows\syswow64\psapi.dll!GetModuleInformation + 69 0000000076a21465 2 bytes [A2, 76]
.text C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE[892] C:\Windows\syswow64\psapi.dll!GetModuleInformation + 155 0000000076a214bb 2 bytes [A2, 76]
.text ... * 2

---- Threads - GMER 2.1 ----

Thread C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE [4844:1252] 000000007233313c
Thread C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE [4844:148] 000000007233313c
Thread C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE [4844:2264] 000000007233313c
Thread C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE [4844:2684] 000000007233313c
Thread C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE [4844:4816] 000000007233313c
Thread C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE [4844:4456] 000000007233313c
Thread C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE [4844:4040] 000000007233313c
Thread C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE [4844:4380] 000000007233313c
Thread C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE [4844:4828] 000000007233313c
Thread C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE [4844:4968] 000000007233313c
Thread C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE [4844:3856] 000000007233313c
Thread C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE [4844:3640] 000000007233313c
Thread C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE [4844:3664] 000000007233313c
Thread C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE [4844:1872] 000000007233313c
Thread C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE [4844:1372] 0000000071f846fa

---- Disk sectors - GMER 2.1 ----

Disk \Device\Harddisk0\DR0 unknown MBR code

---- EOF - GMER 2.1 ----

Hi all,

IS there an easy way to reinstall software on a new internal HDD (Western Digital 2TB) on myt Win 7 64 bit PC? I'd really prefer not to delete, then reinstall everything. I thought there might be a (free) tool/utility that may let me drag and drop programs onto my new HDD and it would automatically install properly on the new drive?

Thanks for anyones help.

Babylon303

My sister's Toshiba laptop has been in "recovering orphaned file" mode for 24 hours. Is this normal? What should she expect to happen? She has Windows 7, and any answers you can give us would be very appreciated! Thank you!

http://youtu.be/z9pD_UK6vGU

it might be true

(Hope i have posted in right section)
Ok, so i just bought a computer from my friend (running vista ultimate), and put some new ram into it (Its all the same make of ram but ram was second hand) to go along with the existing ram, it was working fine for a good few days now it has started to BSOD every now and again and somtimes says no audio device installed when i log back in i system resore (which it says doesnt work but brings back my sound) only to have to do it again after it BSOD's

Then i shut down the computer and turned it back on this morning like normal and now it only brings up a temporary profile and thats everytime i restart the computer, if i try to play games or watch videos or listen to music i am getting this stuttering problem where the sound goes jittery and the game im playing freezes and comes back on in a second or two even though it should be running them no problem.

also it wont allow windows updates. "Windows cant check for updates"

Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 6000+ 3.01 GHz

RAM : 5.00GB Crosair

System type: 32-bit Operating System

I know a bit about computers but im no expert so i dont know what info will help or not.

Thanks in advance for anyone that would like to help! :)

Good evening. :)

Due to the nature of this question I really wasn't entirely sure which was the most suitable forum, please accept my apologies if I've misplaced it.

I have a self build PC (specs below) which was built in December 12. I first noticed the issue around an hour after finalising the Windows 7 installation. Initially I thought it was to do with the PC being fired up for the first time, however it's becoming more consistent and is very frustrating.

What's happening

Essentially I have a problem with freezing and when the problem starts, a number of things happen.

1. The mouse intermittently freezes for 1 second. So, you'll be dragging the mouse across the screen, it'll freeze for 1 second, be unfrozen for another 1-2 seconds, freeze again for a split second and repeat. When the mouse 'unfreezes' it jumps to where the mouse would have been had it not frozen.

The following video visually demonstrates this behaviour:

2. When the mouse is 'frozen' , sound playing out of the computer becomes distorted.

3. Several seconds after the freezing behaviour starts, the internet disconnects.

Also maybe related:

4. When I put the computer into windows "sleep mode" or hibernation, when waking it back up the computer will be completely frozen. No movement, no Ctrl+Alt+Delete, no sound.

How often it's happening

Initially it was once every few days. A computer restart would be required to solve the issue. Now it's usually 20 minutes after booting the computer up and occurs 5 out of 7 days a week usually.


The PC Specs

Mobo: Asus P8Z77-V LX
CPU: Intel i5-3570k 3.4GHz (Quad core)
RAM: 16GB DDR3
Storage: 1TB Internal HDD
Graphics: 2GB XFX Radeon HD 7850
PSU: Corsair 550W 'Enthusiast series'

Other: PCI WLAN Card


What I've found out so far

Believe me I've done an awful lot of Google searching prior to posting here. The best result I found was a 400 page thread on the Microsoft support forum. From skimming it, it seems people think the cause is the use of a Logitech wireless mouse and keyboard. Unfortunately I don't own a ps2 keyboard and mouse to test whether this is the case, there's no way of actually 'reproducing' the problem.


What else can you tell us?

When the freezing starts, the CPU goes absolutely mental, especially core 0. The temperatures are pretty much in line with what they usually are, but the usage is absolutely wild (see attachment).

As I said I have no clue what's causing it, outdated drivers perhaps? I did notice warnings in my device manager (see attachment) but windows can't find any updates online. :confused:

Stumped on this one. Really appreciate your time reading and any assistance provided.

Kind regards.

Christian

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Is there a definitive way to know if my OPTIARC AD-7560a ATA is fixable or defective? This is the question I most want answered. The drive worked when I purchased the laptop in 2008 and worked until a mysterious system crash in 2010 that I could not fix myself and could not be traced to a virus or anything else. The Best Buy Geek Squad revived my gasping machine almost totally, but the Optiarc was never the same. My laptop sees the drive, which runs and lights up but does nothing most of the time. Occasionally it displays disk contents in a window, asks for a disk to be inserted when there is a disk in the drive, or starts playing the contents and stops. I have downloaded the last, latest device driver from Sony Support, I deleted the Upper and Lower Filters from the registry per a Microsoft Tech Support Engineer (who was addressing someone else's query on the net), I have eyed a lot of posted suggestions on the web, and I ran the Sony Vaio Restore processes online from that website. The trouble persists. Does Tech Guy or anyone else have that definitive answer I need? If the drive just needs to be replaced, I want to know and get it done. Thank you! :confused: My system info:
Sony Vaio laptop VGN-NR220e
Windows Vista Premium with Service Packs 1 and 2, 32 bit